BMW of Ontario

Erik Howard

I really want to thank my service rep Will Smith because, even though they were extremely busy the day I went for service, I felt my questions and concerns were all shown undivided attention and they made my experience here exceedingly positive. Even with the amount of vehicles before me, I feel my car was ready in a timely matter, and looking amazing thanks to their complimentary wash team. BMW Ontario will definitely be my point of service and maintenance going foward!

Corinne Ruiz

Joe Pickens is hands down one of the realest salesman I have ever worked with. He was upfront and didn't pressure anything when we came in to look at a 2015 Highlander. He was patient while my husband and I talked about the vehicle and even took my sons pacifier that he dropped on the floor and washed it. He is a gem. Total time between test driving and finance was an hour and a half. Signing papers was so easy took 10 min and anyone with a toddler let alone one that missed their nap knows the value of that! Thanks Joe for the wonderful experience!!

Kristina Beljean

I had been going to BMW of Monrovia for the past couple of years and finally got fed up with the lack of quality and consistency in their service department . I drive over an hour to get to BMW of Ontario and it is worth it! The level of service, the communication and practically zero wait time I experienced was what I had been missing. Will was my advisor and I cannot say enough about what an amazing job he did. When they inspected my car I received a video from the mechanic pointing out areas of concern. I was kept in. the loop at all times about my car. You will be so happy you came here for service, and ask for Will. I won’t go anywhere else!

Lorraine Sanchez

First off, I worked with Sergio and Luis, it felt so good to know I was being treated with amazing customer service! I was kept informed throughout and given a few options as what my priorities should be. I appreciated that they completed my service and provided a beautiful wash inside too! The last dealer I had to ask and they said they were too busy… …. I have an older BMW and looking to upgrade within the year, so it’s important to me that I get the same service and experience no matter what age my vehicle is. Thank you again!