DoubleTree by Hilton Richmond Airport

Henry Howard

1. The shower head dripped loud enough for me to hear when I was trying to sleep. I solved the problem by placing a hand towel underneath the drip and closing the door. 2. When I went to the fitness center, the water cooler was empty, as was the hand sanitizer and the anti-bacterial wipes. Literally zero water, sanitizer and wipes. 3. The breakfast buffet was a mess. There were few gluten-free options, even though I made the request way ahead of time on my reservation. Additionally, when I asked for an egg white omelette, I was told "we don't have egg whites." I don't have the time, patience or will to explain to kitchen "help" that if you have eggs for an omelette, then yes you do have the required ingredients for an egg white omelette.

Shawn P

Maryanne was EXCELLENT!! She treated us very well. I would definitely be returning back. The young man overnight was inattentive. The hotel was very clean and modern

GLORIA ONTIVEROS

The staff is professional and courteous.The lobby was clean. Breakfast was pricey and they have a good selection of food items. My room was spacious clean and in need of repairs. Price of the room was good.

Vman Homeboycooking

First and foremost the staff was excellent. A few hickups...TV technology, a window water leak, a broken desk drawer, a missed room servicing. However, this staff made the stay wonderful by doing everything to accomodate these items. I would stay at this location. Exceptionally clean. 👍🏽