Golden Palace Restaurant

Category: Chinese restaurant in Richland, Washington

Address: 1185 George Washington Way, Richland, WA 99352, USA

Phone: +15099433388

Opening hours

Sunday: 11AM–9:30PM

Monday: 11AM–9:30PM

Tuesday: 11AM–9:30PM

Wednesday: 11AM–9:30PM

Thursday: 11AM–9:30PM

Friday: 11AM–10:30PM

Saturday: 11AM–10:30PM

Reviews

hillary Senket

Jun 11, 2022

Ordered a #9 and a #10. The crab puffs were missing... called to let them know the mistake and the RUDEST guy answers and tells me to check the white bag. I check the bag, only fortune cookies in it.... I tell him.... he tells me its convenient that the order is missing the crab puffs but he'll do me a FAVOR and replace them. I said excuse me, maybe they were placed with the wrong order but I definitely did not have them. He then says they are busy and he's hanging up. I will NEVER go back.

Nick Richards

Apr 23, 2022

Subpar food, horrible service. A friend of mine called to make an order for her and her husband, as well as me and my girlfriend and two children that all live together. Initially she was met like any other takeout call, but had forgotten to mention that one of the kids as well as herself have severe nut allergies. She called back to inform them real quick, and the person on the phone argued that our order had no nuts in anything anyway, which is fine but it usually is cooked with everything else on the same stoves. The child is under 3 and it is a life threatening allergic reaction. The man continued to argue for about 30 seconds and proceeded to cancel the order altogether and hang up. My girlfriend called back to try again, and asked for a manager straight off, to which she was informed by the same man that he was indeed the manager. After that, he proceeded to ask very rudely about if she was calling about the nut allergy again. We did end up still getting our order despite the conflict, but I would highly not recommend going here or even ordering takeout. The food itself wasn't even the greatest in the area anyway, paired with particularly horrible service makes it pretty clear why. Also, both phone interactions happened within 5 minutes.

Ricky Lee

Apr 20, 2022

We were there twice this month. Excellent Food. Highly recommend. Fast service and very good food. Going back soon.

El Kom Skaikru

Feb 8, 2022

If I could give six stars, I would! My family LOVES this place. We've eaten at Golden Palace for years now, and have never had a bad experience. The food is phenomenal, reasonably priced, and the staff treats you like family. An amazing business you should support!

Thanks! Your review is awaiting moderation.

Questions & Answers

Open on monday?

Glenna Garcia | Aug 21, 2018
L B | Aug 21, 2018

Yes

Read More

What are the Covid safety practices like here?

Anonymous | Aug 19, 2022
Paula Kimmel | Aug 20, 2021

When I was there last week they were still not doing inside dining but have full takeout options. They have plexiglass screens between customer and staff for ordering and wear masks.

Is dining in open

Myke Griffin73 | Aug 20, 2020
Carol Simmons | Aug 20, 2020

No not at this time

Are you open on sunday?

Deborah Bridges | Aug 21, 2019
gerald jerome | Aug 21, 2019

Yes

Read More

Do they have vegi food?

Amar Jit | Aug 21, 2019
Brian Coulson | Aug 21, 2019

Yes they do. If you are specific about what you want they should make it. And may be on the menu as well. Friendly staff and owner.

Read More

do they accept debit card payment?

Kelly Smart | Aug 21, 2019
Violet W | Aug 21, 2019

Yes Ma'am

Read More

Do you deliver?

Indica Blue | Aug 21, 2018
Jodi Morris | Aug 21, 2018

There is a service in the tri-cities that will pick up food there and bring it to you, can't remember what it's called. Not uber eats though.

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places