Keyes Hyundai of Mission Hills

Francine Madueno

The service department is always such a pleasure to work with. I have been servicing my car here for over a year. My engine light came on and the service manager Efrain was quick to help me and resolve the issue. He was very professional and helpful throughout my experience. I would definitely recommend this dealership to everyone I know.

Cassandra Freeman

Honestly did not help me at all. They wasted my time. I live far so i asked them to keep me updated on a car I was interested in buying. They didn’t do that. It sold as I walked in the door and they didn’t call to tel me. The first guy i worked with, i asked if there were any similar and he said there was a 2015 available. He didn’t tell me about incoming, nothing. I went home disappointed then found online there was a car incoming at this dealership. My mom called and asked what we needed to bring so the process would go faster and the guy said insurance papers and that’s it. I told them I was on a time constraint and could only be in there for a few minutes. They insisted I come in and said “it’d only take half an hour”. The guy said he’d give me a holding contract and a small deposit on the car to hold it and then finish the contract later since I didn’t have time. ONCE THE 30 MINUTES WAS UP, the guy came back out and said “you’re just going to fill out one contract.” And I was like. This wasn’t what I was told. And they weren’t updating me with what I was signing or what was going on. They kept showing me numbers and telling me I needed to put more down even though I told them I had a budget. They also kept coming by and saying “it’ll be a few minutes” I was in there for 90 MINUTES waiting for someone or something and I was getting nothing. So ticked and angry. Literally the worst dealership. Especially for women

Karin delaPeña Collison

Michael took excellent care of me - and even made sure to send my car back to be washed when his colleagues in the service dept. forgot to do it. I was able to get an appt. immediately, and the service process went quickly.

Carol Greenstone

Friendly, low key, staff and sales people don’t use your name until you can’t stand it anymore. I felt like MacGragor Reed was a special friend from the first video email he sent. He responded to every email and text I sent but didn’t boom-bard me with pushy sales emails. I never felt pressured and the whole experience was fun and I left feeling glad I came.But beware of the sales managers trying to sneak in extra fees without making clear what you’re paying for, like extended warranty, lifetime oil changed, and even additional dealer fees . If you don’t want those things you can save as much as $10,000