McDonald's

Category: Fast food restaurant in Richmond, Virginia

Address: 5520 W Broad St, Richmond, VA 23230, USA

Phone: +18042827514

Opening hours

Sunday: 6AM–11PM

Monday: 6AM–11PM

Tuesday: 6AM–11PM

Wednesday: 6AM–11PM

Thursday: 6AM–11PM

Friday: 6AM–11PM

Saturday: 6AM–11PM

Reviews

Serena Belasquez

Aug 3, 2022

Old pies… come on McDonald’s gotta do better then 5pm pies at 9pm.

Josh Smith

Jun 18, 2022

Came into this location and customer who seemed to have a language barrier was being berated by an employee about not receiving the correct order. Employee then coldly said I needed to use the kiosk if I wanted to order. Based on that, decided to eat somewhere else and had a good experience elsewhere with good customer service.

Patrick Hiltz

Jun 11, 2022

Food was good. The ordering kiosk is a little tricky but that isn't the individual store's fault. Bathroom was clean. Short wait for the food. Overall a good experience.

Tierra Street

May 5, 2022

The customer service was great. There was a young man there who was very helpful. However my food was cold and nasty. My fish filet was so cold the cheese never melted. The fries tasted old. The worst McDonald's food I ever had.

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Questions & Answers

What ever happened too McDonald's is such a happy place? I felt like it was an inconvenient for the cashier to take my order.

Joe Bishop | Jun 19, 2019
Keith Kellam | Jun 20, 2019

Agreed. This is the worst example of a McDonald's ever.

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Drive thru lady was very rude this morning and wasnt the first time but I was told I have to bring smaller bills so if I dont have a small bill I cant eat really needs to make changes

Christopher Solis | Jun 18, 2020
Yvonne Taylor | Jun 19, 2020

I would not go back and spread the word about the poor customer service

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