Hyatt Place Dublin/Pleasanton

Nelisa Hika

Would give zero stars if I could. They let us in the wrong room.... into a room where someone else was already checked in...! So much for security and actually checking that people's IDs match their room reservation. And then when we couldn't find our car keys and were afraid we had dropped them in that person's room, the staff was unbelievably rude and not helpful trying to retrieve them, because they didn't want to alert the people in the room that strangers had been allowed to enter their room.

Leslie Ugaitafa

We had a room on the 1st floor and it was very spacious! It's right off the freeway next to the shell station. Ladies at the front desk were so helpful and kind!

Fernando Lopez

A little bit disappointed, I am staying here for 2 weeks and it the very first time for me a hotel does not have laundromat for guests. I will give this place 1star . Breakfast started late, they don't have decaf coffee it's a horrible disaster. They charge extra for parking, they clean the rooms every 4 days unless you request different and you have to do it every day. I don't recommend this place. I will add that I spent 2 weeks there as per my company, in 2 weeks they only cleaned the room 3 times. If my company sends me back for any reason, I will refuse being there I will just go somewhere else.

Verified Hotel Guest

Positive: The front desk staff was the nicest, most pleasant staff I have encountered in recent memory. Hotel was clean and well kept and the hot breakfast buffet was great. The rooms are nicely updated and the furniture, TV and decor is very nice. Negative: Some corners were cut in the renovation, such as old broken tiles in the shower and the popcorn ceiling which takes off a few stars.