Address: 135-30 140th St, Queens, NY 11436, USA
Phone: +13479015407
Rita Marcos
The room was very clean and also quite to sleep. The check in and check out process was good, receptionists are nice. The shuttle driver at night was very kind, the one from the morning arrived 20 minutes late and did not want to take many people to the airport because of "space" at the van. The receptionist has to call a taxi for the pick up of the rest
Emily
Positive: The front desk staff. They were helpful and very courteous and welcoming. Very very nice. Negative: Hard to get shuttle service operator to pick up. Shower did not drain but I reported it and I am sure they fixed it. We stayed there after Delta cancelled our flight at JFK.
Noah Wessels
The service was great. Every employee we interacted with was not only eager to be helpful, but also just so nice. However, one went above the rest…Latoya…. you were so helpful and responsive while we dealt with travel delays. She coordinated a shuttle, provided exceptional customer service, and made us feel at home in a hotel space. @Management you should promote this person. These are the type of people who are the drivers of return business. This would be a 5 start review, but the actual space was fairly average. Latoya (and the rest of the staff), keep being above average!
Yevgen Borodin
Stayed a night, happy with the room, great service. Late check out at 1pm. We were able to stay and work in a quiet business office. The receptionists went above and beyond to warm up food and water in their backroom microwave. And a free continental breakfast rather than grab-and-go was also a pleasant surprise. Overall, a 5-star experience.
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They will drop you off at the terminal. But for pick un you have to be in federal circle.
Sorry but I used airport shuttle bus
Not recommended, one of the most bad food ever I ate in a hotel. Zero star.
I don't know if they do or not. But if I were you, I'd seek other arrangements unless you just want a place to crash.
Terminal 4. Last door in departments. Upper Level.
I think they do but you should definitely contact the hotel and let them know
Yes.
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