BestMed Urgent & Primary Care

Category: Urgent care center in Eugene, Oregon

Address: 1800 Coburg Rd, Eugene, OR 97401, USA

Phone: +15413458760

Opening hours

Sunday: 8AM–8PM

Monday: 8AM–8PM

Tuesday: 8AM–8PM

Wednesday: 8AM–8PM

Thursday: 8AM–8PM

Friday: 8AM–8PM

Saturday: 8AM–8PM

Reviews

maddisyn holden

Aug 8, 2022

I was able to “get in line” and fill out intake paperwork on their website so when they were ready for me to come in, they called me. When I got there, I didn’t have to do anything and I was seen within 5 minutes. The entire staff was so kind and they had me in and out in 30 minutes. I’ve never had a good urgent care experience until visiting this clinic. I had my newborn with me and was concerned about it being busy but was so pleasantly surprised. If I ever need urgent care again I’ll 100% be going there

aaron guerrero

Jul 3, 2022

I wish I could remember all the names but I know Jennifer helped me and she was absolutely wonderful. I came in with some damage to my foot and after a long wait (lots of people) the staff treated my wounds and cleaned me up nicely on a Friday night. I had to come in early the next morning for my the X-ray & the tech came in early on a Saturday to get me a scan cuz I live across the street and couldn’t drive myself. He was friendly and cool to deal with! Overall friendly experience and appreciate the staffs attitude even when they are slammed.

Allison Hall

Jun 11, 2022

Outstanding! I came in for stitches this morning and was in and out in an hour despite the fact that they're incredibly short staffed. Alex did a fantastic job of cleaning me up and making me feel comfortable and Jennifer was a delight and did a beautiful job stitching and in general making sure I was okay. They were compassionate, kind, and efficient, I couldn't have asked for a better outcome.

Jessica -The UPS Store 2576 7005 Mermis (Jessica UPS Store)

Jan 26, 2022

Though my wait time was long that’s no fault of them as every business is short staffed right now. My Dr was amazing, quick and gave me great alternative advise like steam showers to add to my medication. She was understanding, nice and actually listened unlike my primary care Dr. I went to two weeks before. I always have a good outcome at this location and appreciate them being so close to home.

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Questions & Answers

Do you take walk ins?

Deana Fouts | Aug 19, 2020
Fred Wesemann | Aug 19, 2021

Hi, I've been holding off seeing my daughter and grandkids because I believe I was exposed to Covid, though at this point I show no signs of infection. How quickly would I receive the results of this test?

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Can they bill Healthnet?

Valerie Wheelock | Aug 20, 2019
BestMed Urgent & Primary Care | Aug 19, 2020

Yes, we can bill Healthnet, Brandy is correct. Thank you for your question, Valerie!

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I don't have Covid symptoms. I am required to get a PCR test before a surgery. Can I get that test here?

Monica G | Aug 12, 2022
Katie Brown | Aug 15, 2022

Yes

How come no one is answering the phone?

Debi Vodvarka | Nov 22, 2021
Ginger Gerdes | Nov 22, 2021

When the front staff is too busy or can't get it the only other people in the building that answer the phones are the nurses. So that ONE person you see up front busy checking someone in (and maybe another front office doing the same or already on a call or helping someone else) then you aren't going to be able to get through to them. Then the nurses have WAY better things to do than sitting around waiting for a phone call so good luck

Does this clinic offer rapid pcr tests?

Karla Rivera | Oct 23, 2021
Justin Cavalier | Oct 23, 2021

No, only rapid antigen tests and PCRs that result in 2-4 days.

I am traveling internationally next week, do you offer same day results for covid testing?

A Google User | Sep 23, 2021
BestMed Urgent & Primary Care | Sep 23, 2021

Hello, Nova Health offers both PCR and same day Rapid tests for COVID-19. The provider you see will help determine which test is most applicable to your situation. We are offering screening via telemedicine and Drive-Through testing in the Eug/Springfield area, find more information here: https://www.novahealth.com/covid-19-drive-through-testing/

Does urgent care accept any health insurance?

Tera Peterson | Aug 19, 2021
A Gass | Aug 19, 2021

Yes all sorts of insurance. Give em a call.

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Is your covid testing a certified center for entrance into Hawaii?

Jill Fuller | Aug 19, 2021
BestMed Urgent & Primary Care | Aug 19, 2021

No, we are not. A list of accepted, certified COVID-19 testing centers for entrance to Hawaii can be found here: https://hawaiicovid19.com/travel-partners/

What hours do they open, and how do I make an appointment for Monday, December 21 at the off-peak time?

Anne Staples | Aug 19, 2021
BestMed Urgent & Primary Care | Aug 19, 2021

Urgent Care at our Coburg location is open 8am to 8pm daily. Any changes or closures due to Holidays are noted on our website and updated on Google as well >> https://www.novahealth.com/locations/nova-health-coburg/

Hello. I'm an older gentleman and a Vietnam Vet, and I've been informed that I may have been exposed to Covid. I haven't had any symptoms, but I understand that the disease may take some time before it reveals itself. How long before the results?

Fred Wesemann | Aug 19, 2021
BestMed Urgent & Primary Care | Aug 19, 2021

Hello, the COVID-19 test that best suits your individual situation will be established by a provider during your screening, which can be done in person at a clinic, at our testing drive-through at Autzen Stadium, or initially through telemedicine appointment. For more information about our testing processes >> https://www.novahealth.com/covid-19-clinic-testing-options/

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How much does a covid test cost with no insurance?

Keri B | Aug 19, 2021
BestMed Urgent & Primary Care | Aug 19, 2021

Hello Keri, if you have questions about the COVID-19 testing process, including self pay and billing related questions, please call 541-225-4997. Our representatives will be able to answer your questions!

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What time do you open for covid testing

Paula Padilla | Aug 19, 2021
Josue Armenta | Aug 19, 2021

They open that at 9

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How do clients who’ve had the “quick” test receive their results and roughly how long does it take?

Cheryl Hemann | Aug 19, 2020
BestMed Urgent & Primary Care | Aug 19, 2021

Hello Cheryl, often we ask patients who are receiving the rapid test to wait in clinic for their results (often 15 minutes as other responders have said). If you leave before results are ready, one of our staff will call you with the results later.

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How do I get a prescription refill when I run out on the weekend

Bill Peterman | Aug 19, 2020
BestMed Urgent & Primary Care | Aug 19, 2020

Thanks for reaching out, Bill, Please contact your clinic directly with any questions regarding your prescription -- (541) 255-3233 Have a nice day, Cassidy

How can I give feedback about my experience at Coburg Urgent care. I had a good experience there and would like to share it.

judith obrien | Aug 20, 2018
BestMed Urgent & Primary Care | Aug 19, 2020

We appreciate that you want to share a positive experience! If you would like, a review on google is a great place to tell us about your experience. Thank you!

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