Address: 38820 S, CA-1 # 108, Gualala, CA 95445, USA
Phone: +18558615757
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Be aware of any potential charges they didn’t disclose upfront. Terrible service. In terms of cleaning fees, we paid hundreds upfront. We left the house with good condition, put back all the toys, put dish into dish washer and cleaned trash, etc. Still, they claim the home is in terrible condition and wanted to charge us more. Please think about the extra cost you are going to pay before booking with this company.
Atum Ra
Are they still increasing prices while reducing services? Yes, they are. Hundreds of dollars for cleaning services each stay, yet here is the result.
IZ Ra
Terrible. They are jacking up prices and then they are reducing hours of the rentals. Check out times are now 10:00 am instead of 11:00 am. WHY?
Paul Tokarz
The Whale Tales house that we rented through Vacasa was perfect for a relaxing family getaway! Nice house in a great location (near the water and a cul de sac for the bikes and scooters). Vacasa even emailed me ahead of time to let me know if I could check in early — without me even asking. Would definitely stay there again.We are so happy that you were available to enjoy the early check-in! We automatically email our guests if early check-in is available to make sure that our guests are able to enjoy every minute of their vacation! We hope to host you again soon!
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If you cancel: Within 24 hours of booking, you’ll receive a full refund. 30 days or more before your trip, you’ll receive a refund of any rental payments you’ve made, minus the booking fee. Within 30 days of your trip, refunds are only given if you’ve purchased Trip Protection and the reason for your cancellation falls within its guidelines
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