adidas Store Los Cerritos, Los Cerritos Center

Eldridge “Quattro” Charles jr

I want everyone to understand that when you go into a Retail establishment the best impression employees can make on a customer is their knowledge of their products. I happen to stop into the Cerritos Mall - Adidas Store and was warmly greeted by a young lady at the counter and then this is where the Knowledge fell apart when the young man approach me and I specifically was interested in a good running shoe with good arch support for a narrow foot. The young man had no knowledge and just pointed out the various colors and styles on the shelf and then he disappeared. Then the tide change when the young lady that first greeted me named Jess approach me and again I explained what I was looking for. Right away I could tell Jess was very knowledgeable about the Inventory on hand had a very good understanding of exactly what I was looking for. So if you go to the Adidas Store in Cerritos Mall ask for Jess, she’s the best.

Joy Johnson

First of all I just want to say Jess at this store rocks. I came in this store to do a Ivy Park return and was told I need to call customer service. After being on hold for a while, Jess asked if she could help me. I told her the issue and she sprung into action. Not only did she take care of my issue, she packed all my items into boxes, printed out the labels and even sealed/taped everything up for me. All while she had a line of people and was assisting another associate with another customers issue. She did all this in a timely manner and with such a positive upbeat attitude. She is what a valuable employee looks like. Give this woman a raise. Thank you Jess for all your help.

The Kinslayer

This is my favorite Adidas store to go too. They always have a great and diverse selection, of which I feel like I always find something cool and new to walk out with. Today, one of their staff members, Jess, made the experience for my girlfriend and I, all the more enjoyable; she was extremely helpful and so nice to talk too. Overall, excellent staff members, great choices for both style and comfort, a clean and well kept store, and an overall perfect experience. If I could give more stars, I would!

Jesse Silva

Love this adidas store, they always have great deals and have great customer service, only thing is the line does take a long time which I hope they do fix that. Other than that I really like this place. It's located close to build a bear workshop. I always stop by this store to see what new merch they have.