Macy's Backstage

Category: Outlet store

Address: 2559 El Camino Real, Carlsbad, CA 92008, USA

Phone: +17607299121

Opening hours

Sunday: 11AM–7PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–10PM

Saturday: 10AM–9PM

Reviews

J Luttr

Jun 24, 2022

Have to give a huge thanks to Martin in Men's suit department. The gentleman knows his clothing and I needed that knowledge for a wedding. Also a thank you to Star for hunting him down at Women's department for the help. So glad there are caring and knowledgeable employees to at Macy's.

Ubalda Verdin

May 28, 2022

I don't know how the prices are now but I boughted it my dinner table with chairs 3years ago and it wasn't expensive it only cost me $800.00 dollars . They have good service.

Diana P.

Feb 21, 2022

I was looking for a gift for a dear friend and the girl at the jewelry counter was helpful showing different necklaces and bracelets they had . They also had good sales going on so you get pretty good quality for your buck 🛍🛍💍

Susanna Lopez

Dec 6, 2020

Great customer service by Lorena Rodriguez in Cosmetics! I want to express my appreciation when I was shopping for a last-minute birthday gift. I bought a perfume set, Lorena offered/suggested to gift wrap it for me. She provided gift wrap options, took her time with me, and was multi-taking by being considerate of her surroundings by acknowledging other customers on the counter throughout the department while getting them assisted as she helped me. I felt I was taking up too much of her time. Lorena's demeanor made me confident as I watch the way she honed her customer service skills while working under pressure. Lorena was relentless, very professional, and gave me the undivided attention I needed to complete my purchases. I asked how long she'd been working there she said "only a few months"; I can tell she's going to have a career with longevity no matter the field or at Macy's. Lorena Rodriguez in cosmetics is the kind of enthusiasm, integrity, and ethics that I look for to promote from within the company. My hope is management at Macy's Carlsbad recognizes Lorena's unique ability to represent the department store giant.

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Questions & Answers

What time does Macy’s close today?

Kathleen Nguyen | Aug 20, 2018
Paulian Moscovici | Aug 20, 2018

Probably 10

Where do I pickup an internet order

Pamela Wiesenberg | Aug 20, 2018
Tammy Carr | Aug 20, 2019

Customer service, first floor

Do you have a shoe department?

June Austin | Aug 19, 2021
Marvin Stegall | Aug 19, 2021

Yes they do

How does the coco chanelle perfume cost?

*JOSERAU* | Aug 20, 2019
Juan Leon | Aug 20, 2019

you can check in macys.com

Where is the internet order pick up ?

judy hogan | Aug 20, 2019
Himanshu Agrawal | Aug 20, 2019

Inside store

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Is there a store on the first floor called LensCrafters because I'm looking to buy contacts.

Alpha jack cassim | Aug 20, 2019
Danielle Marie | Aug 20, 2019

Yes on the first level in Macys there is a LensCrafters

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Does Macy's store provide watch repair

Clydine Peterson | Aug 20, 2019
Chuck Day | Aug 20, 2019

No

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Do you size watch bands?

Juliet McGuire | Aug 20, 2018
Wynter Baker | Aug 20, 2018

Yes

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