Las Villas Del Norte

Cindy Villasenor

Current Staff member at Las Villas Del Norte since 2015. Working for the elderly has been such a rewarding experience. In this field you are not supposed to get attached to Residents but in all honesty how could you not when for my experience we become a family to them and they have become family, friends and life mentors to me. As far as my co-workers goes well I give them 5 stars too. This Pandemic has for sure brought chaos to all Senior Communities. My team has been giving it their 100% to make sure our Residents are taken care of. I am proud to say we are a strong team, from House Keeping to Dinning Room, Culinary, Activities, Nursing Staff and our rockstar Caregivers. Like any other community we fell in a short staff streak but in the mist of all we stay strong working as a team because in the end Residents are worth of it all. Thankful for Directors who have stepped up and helped when needed. Greatfull that I work with a strong team. Humbled and touched by the trust , teaching and lessons I've gained from our Residents, families and mentors in this Community.

Fermin Borjon

Working as a subcontractor at Las Villas Del Norte I got to know many of the residents here also the staff is awesome. I see them interacting with the residents even though we are remodeling the units and common areas they always figure it out to keep activities going on. Good job Las Villas Del Norte team!!

Sonia

My mother was 96 years old with dementia. She had started to manifest sundowning behavior and running out of the house at midnight. My sister had developed seizures from not getting enough sleep. It was a sad moment when my sister and I had to decide that mom needed to be 1) safe in a place equipped with wander guard, 2) be cared for by staff who specializes in dementia, 3) be with residents with the same mental affliction, not mixed with Assited Living or Acute care residents. 3 days after Mom became a resident of Generations facility, visiting was restricted due to Covid. In the following months which felt like forever, the Director of Generations Memory Care, the Meds Staff, the Nurses did a great job of maintaining the communication open between my mom and me by calling me (since she had lost the ability to remember how to use the phone) whenever she needed to talk to me or to hear reassurance when shes scared or confused. All the Caregivers, Nurses and Med Techs addressed her by her first name or by "mother" or "sister" translated in our native tongue and gave her lots of hugs and loving words of reassurance. Her Caregiver would sit with her in her room whenever she gets free time and engage her in conversation because mom was shy and had a tendency to isolate herself. Even the facility Chef and dietary staff went out of their way to ask how she was and engage her in conversation whenever they passed her by sitting on a couch along the corridor outside her room so she would feel connected and visible and acknowledged. Everyone did a great job of monitoring her and informing me about the changes in her behavior and health or calling me whenever she looked like she needed to be taken to the doctor or hospital. They sent me pictures of her participating in activities to ease our minds that she is adjusting to the transition. Their compassion and dedication became even more apparent when my mother transitioned to hospice care when she was getting showered with visits, loving wishes and gentle care and provided support for me and my sister as well everyday from the staff until the day she departed. We felt that their service extends to the whole family and not just their residents. Saying goodbye is never easy, but it eases the pain a little more knowing that your loved one spent her final days being treated with dignity and respect. Thank you Las Villas for the wonderful care our mother received. Sonia Peterson & Jocelyn Escobar

Bruce Lemmerman

My 96 year old mother and 103 year aunt were both residents at the facility. They were in different wings because of the type of care they required. The first comment I would make is the facility is well staffed, caring and very professional in the care of their residents. The place is clean and well maintained. The dining area is welcoming and the food service is very good. A nice variety of meals are available so that you can have meals tailored to your loved ones. For those who are able to join in to activities they have a reading club, workout group, bingo, and reading available. It is always hard when you have to take a loved one from their home but when I found Las Villas Del Norte I knew we had made the right decision. If you are looking for a place where your loved one gets the right care, then I would encourage you to take the time and visit this facility. My mom has since passed but my 103 year old aunt is still thriving. Good luck and God bless.