Buffalo Wild Wings

Amber Becerril

This has been one of the worst experiences I have had in a BWW in a long time. There was no one in the front to greet and have you seated. We waited until one worker passing by told us we can sit. The waiter took a while to come to us. After our order was taken we waited over 30 minutes for our food. We were ordering food for a family of 4 so it wasn’t a lot. She then got one of my orders incorrect completely and then when my food came out it was terrible. I ordered a chicken quesadilla and it was so overcooked and hard that I had to send it back. I refused to wait another 30 minutes so I did not order. My husband and son ordered wings and the wings were disgusting they were dry and burnt (I attached a picture). The waiter didn’t even offer us refills on our water which is unbelievable. When I received the check it was incorrect so I had to wait additional time until that was corrected. I love BWW but I will never visit this location again and I strongly suggest neither do you unless you want bad service and bad food. What a waste of money we spent tonight.

jose valdenegro

The food was on par for expectations; what food did arrive. Completely forgot our appetizers. What is really terrible is having to give your phone number to pay the bill. I was told you had to give your phone number to get a text message to pay. Then I go the the website and see BWW sells your information. Last time I will go to Buffalo Wild Wings. This should be told upfront before service, I would have left.

Eddie Bunkles

Ordered the 10 boneless wings bundle. Receipt even confirmed it. The bag stated that a worker had checked the order. I opened it up when I got home and it was 5 bone in wings. I called up and after 20 minutes in hold the manager tells me I can get a refund within 8-9 days. It's been two weeks and NOTHING on my credit card statement. I've disputed the charge and I'm never coming back. If you enjoy wings that have been sitting under a heat lamp for 6 hours with the sauce soaked into them then this place is for you!

Sonali Gupta

I absolutely love Buffalo Wild Wings. But for some reason the Columbia place can never get my order correct. I always order carrots and celery and I never receive them. Or sometimes I only get carrots. One time I ordered and the celery was bad. Another time I ordered and they changed my traditional wings to boneless without any notification. For some reason the people working at this place, always give my husband a bad attitude. Customer service here is really not about the customer.