Dunkin'

Mrs.Lachelle Williams

So we ordered and waited at least 30 minutes then we notice the ladies in the back on their phones so I asked them about my food one of the ladies told me she don’t know where my food is and she’s the one that took my order. We watched them take 5 orders and do the the whole drive through while waiting for our food, there was a manager sitting next to us not doing anything. After an additional 15 minutes the young man that took all the drive through orders made our food while the ladies stood there and did nothing, he also gave us a free sandwhich for the long wait. This is the second time that has happened to us at that location

Maxwell Krem

Came to purchase a box of Munchkins (donut holes). Selection was limited to chocolate glazed at the time I was there. Manager had some difficulty scanning my QR code, though I thought everyone was trying to be helpful. Finally, access is a bit limited: the only driveway is off 291– no entrance from Hub Drive, as on the map.

Jimmy MacLeod

Worst drive thru experience ever. Maybe is was a bad day for them, but it was awful. I totally understand with covid being short staffed and under a lot of stress, but there’s no room to be ignorant. The coffee was terrible as well. The lady working the drive thru was rude and hard to hear. We pulled up to the window and still noting was correct even though we were assured it was. They also couldn’t make the correct change back. Just ridiculous. Never going to this location again. Hopefully others have a better experience!

Heather Varner

I asked for a dozen donuts, which usually means I want to pick 12 different donuts, but she gave me a random box already made up from the back, of ones they picked for me. Then when I went to eat the 1 filled donut in the box, there was less than a teaspoon of filling inside. I saw employees come in from outside with food service gloves on, and holding their cell phone with gloved hands, and they went behind the line without throwing the gloves away. A few weeks ago, my husband went to get 4 dozen glazed donuts for girls at a campout, and he had to wait 40 minutes. We never had a problem before, when I guess there was different people running it. We won't be back. We will wait for the Dunkin' that is being built closer to us.