Brookdale Coeur d'Alene

Carissa kikka

I love working here!! Resident are amazing!!! Management are nice!!!!

crystal budik

I have a in home client at brookedale in cda and as much as I love the dinning procedures and how they have a true restraraunt style system I don't like that I've had to wait 30 min on a room tray that I'm directed to deliver for said client or that there are several caregivers wearing leggings. Being someone whom used to work in a facility it is important to wear appropriate clothing and to tend to your residents. In this 30 minute wait by the dinning room I've seen the employees in skin tight leggings and on their phones when residents are trying to hold a conversation. You should always be aware of whom may be watching and I've seen enough to say this is NOT how a facility with CAREING staff should do business. I would not trust my mother here. If people are willing to stand and ignore the residents because their phones are more important than who knows what else they would put their phones in front of. A fallen resident, a choking resident that can't even say they are choking? keep eyes on clients/residents at all times. Not to mention the foul language I've heard. They are adults yes but we as employees need to observe dignaty ourselves and a dignified person can come up with more appropriate language

B C.

They only care about money. Treat residents poorly. Increase fees but don't fix any of the issues. Seriously they are robbing the elderly.