Best Western Louisville East

Don Belis

Remember to use ʜoᴛᴇʟʙᴏʟʟʏ.ᴄᴏm when booking a room. This web site will compare countless booking websites and usually will have prices a lot cheaper than others! You're welcome :)! This hotel is one of the highest rated in the area. I have been coming here for a very long time. If you decide to stay here you won't regret it. The location was great. The staff were very professional. Housekeeping did a great job checking on us everyday.

Sally Wheeler

The fitness room does not open till 9 am. The indoor pool is very hot and humid. The 97 degree 84% humidity June day outside feels cool compared to the pool area. The rooms seem nice enough. The breakfast attendant had a bad attitude amd was not welcoming or helpful. We had to have two room changes. We ended up in a decent room but the process took time. We will not be back.

Jess Burkes

Have to give a 3/5. Travels for NY to stay over night everything was amazing up until I went to make my infant a bottle and only 1 sink had warm water and the worse part was getting ATE UP by BED BUGS ALL NIGHT!! Ended up killing one and showing the desk so hopefully nobody has rented the room 214 out because that’s the room we stayed in! Everything else was great they should put more in for breakfast options but the front desk workers are amazing!

Aletha Martin

BED BUGS! NEVER in my life have I had an experience like this. I woke up to use the bathroom and found a bug in my bed. I immediately called the front desk to report it & all the lazy guy did was bring me some clean linen. This was at 4:00 am in the morning. I sat in the chair after taking a shower and slept at the desk until breakfast time when I went to the front desk and the lazy guy again eating the breakfast muffins said the hotel was full. Finally when he left the next staff changed my room. I didn't have a problem after that. When I spoke to the management after trying to contact them for 2 weeks, they said that the pest control people didn't find anything & that they would not comp me for my night of HELL! After several weeks the itching finally stopped but I still have remnants of the bites! BEWARE! I am on vacation with my daughter and her family and I was so afraid to go to bed. Finally I went to a Bed Bug free bed. I was truly tramatized by my experience at this hotel!