Aloft Louisville Downtown

Laramie O

We’ve stated at multiple Aloft hotels, and the vibe here was consistent with their brand. The room was nice, with the only issue being that the television didn’t wifi throughout our stay. It seemed to be a hotel wide issue, but we didn’t receive any communication about this, even when we brought it up at the desk. Nice to have the snacks and breakfast available, as well as the bar and dinner options. The location was amazing - super walkable to many downtown attractions with parking right across the street. Make sure to get the code from the desk for in and out privileges - we had to ask as they didn’t offer it. The lobby was loud and so was the traffic noise at night, but that’s expected from a lively Aloft and downtown area.

Linda Xiong

The room seemed clean but had a funky smell when you entered the room. Some of the staff seemed friendly. However, service was not so great…. I had to wait over an hour for toilet paper…. I called to the front desk 2 times within 1.5 hrs of waiting. Might I add I had young’s kids with me. Was promised that someone would personally bring it up… eventually after another 20 minutes of waiting again for this person to bring it up… I had to walk downstairs to the front desk and grab them myself.. staff I spoke to was just playing on her cellphone along with 2 other workers just chatting away… when I asked the woman who I spoke to over the phone 20 Minutes ago who had promised she would personally bring toilet paper up, she admitted it was her and that she was waiting for someone to relieve her so she could come up. This was definitely a lie because there were a total of 3 people by the desk doing NOTHING! Not too happy about this especially since I’m paying good money to stay here for a few days with my family.

Lysol Jenkins

Had an Amazing stay last night with my wife for our anniversary. Caleb that checked us in last night was beyond friendly and made it a pleasant experience. Check out went smooth as well. I would recommend parking in the garage across the street. Made the experience so much better.

Whitney Parkinson

This place was wonderful! Our room was beautiful and very clean! Anything we needed, they took care of right away. Staff was very friendly and the bar tender was wonderful! Very polite and friendly, even sat and talked with us since we were from out of town. Gave great advice on places to explore and eat. Fun activities and distilleries within walking distance. I would recommend 100 times over again!