Bank of America Financial Center

Robert Ankeny

Atrocious customer service, redirected me to talk to one of the people in the offices. That person was not even present that day. The explanation was the person at the front could not handle my request. Then I wait a hour just to have the person in the office make the teller do it. Ohh and they complained about my request because it would end up printing too much paper. You could use the money you made off the interest of my money to pay for it, but if you want to pinch pennies I would have been happy to buy a stack of paper so your cheap company.

Sandy Vetuskey

3rd time here and it’s impossible to park! Had to pay to park. Then, inside, long line, 3 tellers and one goes on break! Not coming back here. Don’t come here.

Greg Nunes

Lines are crazy long while others sit on their thumbs in their offices. Average wait time 30-50 mins each time I come here. No signs saying they don’t have coins for “some” people. Unprofessional to say the least. Avoid this branch at all cost.

Vanessa Birrueta

I've banked with BofA fo many years and they definitely have a staffing issue at this branch. I know it's not the fault of anyone within this particular branch, but upper management should take note and they should really get a concierge or someone to work the lobby. It's not the first time it has happened to me where I want to get quarters, i stand in a line for a ridiculous amount of time, only to be told they don't have any. If I could use the ATM for quarters, i would. However, if they had someone working the lobby, i could've been informed about that before waiting 40+ minutes in line for absolutely nothing. They should probably promote one of the tellers to a concierge, and hopefully the bank would run a bit more smoothly.