Address: 1023 El Camino Real, Redwood City, CA 94063, USA
Phone: +16502166890
Sunday: 10:30AM–9:30PM
Monday: 10AM–9PM
Tuesday: 10AM–9PM
Wednesday: 10AM–9PM
Thursday: 10AM–9:30PM
Friday: 10AM–9:30PM
Saturday: 10AM–9:30PM
tony parng (T)
Literally the worst panda. And I'm Taiwanese so I should I know. My people need to find better staff and get this show together. I tried to give this place benefit of the doubt but each time they under deliver. Bad service and most of unable to make decent plates. The food is already in front of you. How hard is it to plate them nicely and evenly. I got chow mein today and they decided to proceed to give me mostly onions instead of noodles. Everytime their ratio is off. Get it together Redwood panda.
Claudia Gonzalez
Orange chicken is burnt, hard and cold not edible. Customer service was disappointed they were rude and argued with me when I told them my kid was choking on their food. Only the cashier was kind and understanding. Never going back to this location.
Eva Valencia
Once AGAIN, my order is not correct. I mean I understand the first time but more then once is really me not liking it. C'mon team closing shift, you can be better bc if you don't, you'll be losing customers to another panda. Bc I rather go where i feel I'm going to be taking more serious then just picking my order and pay for something I don't even ask for. The solution is really not to give next meal for free. Bc even when it was for free, what make me guaranteed the mistake won't be repeated. I mean, seriously work your skills better. I understand it can get busy but still not an excuse for multiple errors and always my orders get messed up for dinner. The night shifts/closing team need to do better. I am guessing bc there is no manager at night (I asked if I can speak to a manager and they told me to call during the day), it is the problem. It is sad. But I am a loyal customer and I already give you a second chance by buying food once again here but I want to believe this will change and you'll do your best to keep me happy as a loyal customer and give me what I am paying for LETS DO THIS!!!
Raya Koth
Went here because landlord suggested that this one gave more food compared to the one at Foster City. Line was long, family feast costs 37 instead of the 30 at the other location, and the food is barely above the bottom plate and didn't reach the top of the box when closed. Ingredients are a bit fresher than the Foster City one, so they at least got that right. They also ask if you want to donate to kids during check out and announces your reply. I am pretty sure the donations are for kids much like the sign in their store that says "CCTV are here for YOUR protection". TL:DR Fresh ingredients, less than generous servings, passive aggressive donation asking.
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The best service
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