Embassy Suites by Hilton Chicago Lombard Oak Brook

J E

A good stay overall, a couple of minor issues but still overall a very good stay. Breakfast is free and is very good! Pool is very nice but should be cleaned every 3 hrs or so. Was dirty on the 5ft side! The bed was nice and comfy and helped my brothers sleep very well! I think we should be able to get a few more channels on the TV but we enjoyed watching a movie they provided us with. Very protective, there are about 7 State Tropper cars and 20 undercover cop cars there! There is a chick-fil-a right next to it so good place to go get some food. Overall a very good stay! I will be returning!

Orlando Hoye

Everything was great! Happy hour was fantastic and the bartender (male whom had a place in brandywine)was one of the best hosts I've ever had at any hotel period!!! Can't remember his name but he deserves a serious pay increase!! You can figure out who he is by my description of his place and my family really enjoyed your place and the breakfast was awesome too especially the made to order omelette!!If you're in the area and need a place to lodge please try this location out and you won't be sorry!!👍👍👍👍🍾🍾

Jessica Brown

Very nice stay. The beds were good. Lots of room in suite. Pillows were less than great, but I'm picky. I need to just bring my own when I travel. Nice staff and the stacks grilled cheese restaurant on site had good food.

Jenny Maraccini

Our thermostat didn’t work properly, our room was so hot. We stayed 2 nights and no one cleaned our room. The “head of housekeeping” checked me in and failed to tell me there was a parking fee so that was a surprise to me when I checked out. And we had 6 total families there for a family reunion and on our first night, the same woman, head of housekeeping reprimanded us- very rudely - for having a bottle of wine and snacks for our children in the lobby. She said any hotel would say the same thing. I’ve never not been able to bring my own food into a hotel lobby. And to top it off, this was at 4pm when the restaurant and bar weren’t even open. We then talked to a manager who again said it wasn’t allowed. He specifically said coolers and pizza parties aren’t allowed in the lobby. So we spent a ton of money at your restaurant only to see THREE other groups having pizza parties with coolers of their own alcohol in your lobby the next night. It was an awful experience and when I complained at checkout, all they offered me was free parking. Saving that $12 means nothing. Out of the 6 families there, we will NEVER be back