Franico's

T L

I called in an order for the first time after going in and eating there a few times. I asked for the Capri, which is always made there as a white ricotta pizza with shrimp and garlic. I guess I called too close to closing time.I was rushed out as soon as I picked it up. The three older guys inside were turning off the lights as I walked in. I had taken a quick look at the pie in the dark and left. I get home and realize it was made with red sauce and mozzarella, so I called right back to let them know, but nobody answered. I wasn't really surprised, because one of the guys had left before I even had my food. I call back the next day and ask for a replacement. I'm instantly screamed at that I can no longer order from them because I "bothered" them by ordering right when they wanted to leave. And once I knew my order was a mistake, I should've called right away. (Even though this guy admitted they left right after I paid.) He then decides to tell me that a Capri is never made as a white pizza, so it was MY mistake. I decide to go back in and talk in person calmly. I am told to leave and never come back. I said, "Fine, just give me a refund." He says, "NO, YOU BRINGA MY PIZZA BACKA!' I unfortunately didn't save it overnight, so I get nothing.

J. Kevin Kelly

Rude service on the phone I've gotten food from this place before, but after today I cannot recommend it. The incident occurred between 7 and 8 PM. I placed an order for a personal-size veggie pizza and wanted to ask if they put olives on it. The man on the phone hung up before I could ask. I called back to try and ask again, and he hung up on me. So I ordered from Benito's instead. Later, the man called and asked if I was going to get my order. I told him no and tried to explain why, and once again he hung up on me. I have never experienced this when ordering pizza, or any other food. I strongly recommend that the management address the problem. Unless I can be assured that they have, I will not order from this business again.

Rachel Powers

I placed an order for delivery and I must say I could not have had a better experience!!! The food came on time and the delivery guy was amazing! He was very nice and made sure everything was correct. A few days later we went in to get a few slices and he was folding pizza boxes, helping behind the counter, and doing anything and everything needed. This guy does it all. In addition, I could tell that he was very nice to his boss and fellow employees. It was clear the respect his coworkers gave him and the comradery between them. The owner could not have hired a better employee. The service he gave was outstanding. I would highly recommend getting a delivery order from Franicos and make sure to tip!!! He deserves it!!

Benidict Tuyl

A single rude employee is the reason I won't go back. Here's why: A family member of mine placed an order over the phone, give credit card info, and I was charged with picking it up after work. We hadn't been to this place in years and …