Rite Aid

lilly Berry

Half the time they don't have my meds or I'm on the phone with them and I get hung up on few times

D Swanson

Very poor experience. No notification an hour after my prescription had been called in, so I called to check on it and they said it would still be another half hour. Also it turned out that they had a question that they hadn't bothered to call me about, so it was a good thing I called… When I got there, I ended up sitting in the drive-thru lane for half an hour. Just ridiculously slow. Then, on top of it, I had ordered some home covid tests because this is the closest place to the beach that has them. They were supposed to be ready by 4:30, and when I came to pick them up along with my prescription, which was basically 7 by the time I got to the window, she said they never showed up in the system somehow, and it would take an hour for her to get them together. Yes an hour to put a few tests in a bag. Absolutely ridiculous. The only reason I picked this pharmacy for my prescription was because they had the tests! Otherwise I would've gone to the local pharmacy! But this would've been a terrible experience regardless of how close or far I lived of course. Absolutely horrible. We really need a CVS or Walgreens here because this is just unacceptable on so many levels.

Surfing Cook

Poor customer service at pharmacy. Huy does not have customer skills and professionalism. Lacks the ability to aid customers and very rude. Not sure if this is RiteAid way or just the location. I will continue to goto Aberdeen. . Maybe someone will help fix the situation or corporate will see to make changes.

Wayne Cavalli

If it were only possible to give -5! Today is the 14th and 315pm. I have been waiting for a prescription that was due on the 12th. When I hadnt been notified on the 12th I called around 4pm and was told they were backed up and wouldn't get to it until the next day. I was not shocked as this place has been at least a 8 to 12 hours behind and expect to stand in line for hours with maybe 3 people in front of you. So my partner went out on the 13th (as I was unable to since out of my medication) she drove from Ocean Shores to Hoquiam a 45 min drive at 330 pm. They still didnt have it done. She was told an hours or so and they would have it finished up. She waited 2 hours and it wasn't done. She left and I waited another 24 hours without my medication. I just called them and was told surprise maybe an hour and we will finish it up. I attempted to tell her we were coming from Ocean Shores and this would be trip #2 just for my medication and I have been waiting for 2 1/2 days. She then told me VERY RUDELY  that "they have been trying but they were closes for 2 day the week before and me and everyone else keeps piling in on them" she then hung up on me. I understand they were closed last week. But what about the last 3 months. They are always extremely far behind and never say anything nicely when asked. This is the only pharmacy I can get my prescription from as the pharmacy in Ocean Shores cant. I wish I could go anywhere else. If you can go anywhere else please do as this store is extremely unpleasant unprofessional unpredictable and  unreliable!