Fairfield Inn & Suites by Marriott Cedar Rapids

D S

If I had to choose I wouldn't stay here ever again. We arrived around 9 pm & the bathroom smells strongly of pee, the bathtub is very slippery, there is not enough room for all three of us in the two queen bedroom room & the person upstairs was walking around loudly throughout the night so around 6:30 am I went down to ask to switch to a room for us on the highest level & he told me to come back in an hour so I did then the staff schedule switched & one of the staff ladies switched us but we were all confused because he didn't switch us when I asked. There is only a couple items for breakfast & in the market which was very disappointing. I heard some of the female staff talk loudly about their drama & they were being unprofessional too.

Millie Carr

We were there for a church function,when I originally attempted to check in online there was a problem. When i arrived at the hotel they hadn't cleaned the room so there was another wait. Got checked in the room was nice the TV didn't work. After several attempts to change out the remotes the maintenance personal had to be called. The manager was very accommodating even started she would have changed our room. That is good customer service. The breakfast they had variety that was ok, no soy milk, no meat selection. The scones were hard as well as the chocolate muffins. Marriott hotel does well at keeping thing quality and this was good, I will go back.

Robert Gysi

Spent a quick one night stay here after flying to Cedar Rapids and before I drove on to my destination. It's your average Fairfield hotel with nothing too special on offer. Rooms are big enough and bed is comfy enough.

Unhappy

I reserved 2 king rooms because doubles were not available. One room was maintained, and cleaned (4th floor). In room 108 the compressor on the air conditioner did not work. There was mildew in the corners of the shower and the body wash pump was empty. There was no hand soap in either room. When we asked for soap we told to use the soap in the shower. When told the soap in the the shower was out we were asked if we had soap with us. When told about the a\c we were told there was no other room and no maintenance to call. There was a heat advisory (temperatures were in the high 90's) We were given a fan! The desk clerk was pleasant and as helpful as she was able to be however, she was the only attendant on an evening when the hotel was fully booked?? No management and no maintenance? When I spoke with the manager the next day she asked what I felt was fair recompense. When I told her 1/2 price refund she would only refund 69.00!! Why did she ask? I know this is not how Marriott runs their businesses. Please review this facility and bring it up to your standards.