Visionworks Heritage Mall

Ralphie Smith

This place knows Customer Service!!! From purchase to repair the services were top notch! Lee helped me make make an informed decision on all three pairs I purchased.(One pair of Rx Sunglasss and two pair regular Rx.) Super friendly and knowledgeable! The three sets I ordered arrived for pick up the same week!!!!!!! So impressed and came exactly as ordered too. Then my Rx sunglasses broke (my fault)a couple months later. I took them back in for repair and Tiffany had them fixed and brand new in no time at all! No Headache or long drawn out processes here!! Thanks Vision Works!! Totally Satisfied and Highly Recommend!

Diana Marcott

The best! I'm crippled and in a wheelchair. Tiffany in the Albany store went above and beyond to help me get my new glasses. She is amazing! I'm very satisfied with my glasses.

LD

Good selection of glasses. Doctor doing exam was thorough and professional. His receptionist was good as well.. A couple of people out front in frame sales were "kind of" unprofessional in some way but I got what I came for and satisfied. I feel bad for even mentioning my observation in the front sales section because it wasn't that bad. The Doctor is fantastic! I'll definitely return I just wanted to add that the RX filled is probably the best pair I've ever received. I can see clearer than I ever have before out of 4 other places I have been to in the past. Also to note that I have macular degeneration which is apparently not able to be repaired surgically. I am very satisfied with the doctors knowledge and talent in accommodating my vision to see decent for a change. I can't stress how thankful I am.

Fei stetzwa

Wonderful, safe service. Charming personable staff, great glasses collections. If you have insurance, really great prices. Ray Ban prescription sunglasses! They also will tint regular glasses with multiple fun colors.