L.A. Care Health Plan

Category: Health insurance agency

Address: 1055 W 7th St, Los Angeles, CA 90017, USA

Phone: +18774312273

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Charlie

Apr 20, 2022

Simply scrolling and reading customer reviews here are enough to put me off from attempting to apply and enroll in the services. So many terrible, stressful and difficult situations from many customers. My biggest fear is enrolling and dealing with the same issues other unsatisfied customers are reporting i.e. long phone wait time etc. What can LA Care say to potential customers afraid of using their services?

Kristian C

Mar 23, 2022

Do not use them. They will blame contractors for their lack of ability to provide care, while taking in government funds for zero results. I was told to use my college for mental healthcare as they are incapable of providing care, in fact they absolve themselves of any responsibility of this by using an outside company for mental healthcare referrals thats based in BOSTON (Beacon Health Options). LA CARE DOES NOT CARE. Aside from dismal options regarding behavioral health, I had a major injury misdiagnosed by their NP at their downey urgent care, and now they refuse to approve my final follow up with UCLA othropedic, who had to fix their mistake. I have never ever encountered a business with such disdain for their client base. Run, do not walk, away from them.

Roy Sandt

Jan 4, 2022

Thanks to the excellence of care by the staffs at all the different hospitals and the rehab clinic LA Care provided for me, my New Year begins with pretty good health. My August bike - car accident landed me in a hospital bed for a month , unable to walk. After the doctor, nurses and therapists did great jobs, my rehab continued at home and finally I can now walk w/out crutches . Thanks for providing me with the best .

Tiffany Green

Sep 15, 2021

The worst of the worst. That's what this LA Care Health Plan (or whatever it really is) is about. At first I found a doctor on the list that was accepting new patients. The when the new ID card arrived, I called the number on the card to make an appointment. It turned out all the information provided on the card was wrong. The medical group was wrong and the doctor didn't even exist! LA Care is an prime example of what a FAILED HEALTHCARE system looks like! They have the worst customer care service as well. This organization must be cleaned up or shut down! It's a waste of taxpayers money! LA Care is a Los Angeles county government run organization.

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Questions & Answers

Anyone else experiencing similar problems?

Linda Lockwood | Aug 20, 2018
K R | Aug 19, 2020

Sally Jane, you don't know what your talking about, if it was a simple as you simplistic answer we wouldn't be complaining , I bet you work there or your just an ignorant troll trying to argue with people. LA Care actually used a referral service called Synermed that blocked access to doctors and was caught by the state doing so!

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I am on medical with 0 income.can I buy a car for my use paying $1000 downpayment and rest to finance .will it effect my medical

Arun kumar arora A S Property Advisor | Aug 20, 2018
Linda Lockwood | Aug 20, 2018

No...you are entitled to own a car. It should in no way affect your medical insurance...unless you are buying a Rolls Royce.

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What eye doctor takes LA Care ? Near 90018

Brendiana Lee | Aug 20, 2018
Karen Prater | Aug 20, 2018

The only eye doctor I have been too I received only a eye exam the glasses I can't afford I have to buy them..the only I have seen eye doctor on Vernon and Vermont on the corner..

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I went back to work 01/18 I was under the of the mental health clinic now I was cut of from having health insurance with la care because I went back to work..I have CVS calling about meds I no longer get from them..CVS said la care paid for my meds

theresa bholanath | Aug 20, 2019
venugopal veldhurthi | Aug 20, 2019

I would like to know the plan you have with lacare. Defenetely, lacare will support you.

Does anyone knows how to pay online? The website and app is garbage and basically the only link of payments returns me to the app that is garbage.

Nak awue | Aug 20, 2018
DEANA BASS | Aug 20, 2018

I don't know how to pay on line. All that I know is that LA CARE "is garbage" and gives the clients the "run around" with doctors.

how to get my id card to go to the consultation

maria lozoya | Aug 20, 2018
Veronica Rojas | Aug 20, 2018

Sorry No Espanol

can you get transportation from a hospital ?

David Stanley | Aug 20, 2018
Linda Lockwood | Aug 20, 2018

Yes...your best bet is to use a service like Yelp. The hospital will call them when you are ready to leave. This is an economical way if you DON'T have a relative...neighbor...friend...Church buddy...or work-mate. It may be hard to ask...but it's better at a time like this to welcome human compassion into your heart. Everyone needs this at some time.

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I have 3 months even if I sit down I fall asleep easily there's something wrong I wanted to know

Martha Duenas | Aug 20, 2018
Linda Lockwood | Aug 20, 2018

You can go to any Emergency Services at any Hospital. I suggest you do so...take care of yourself! Your life and your health matter!

I choose LAcare for my covered California plan.

Ana Herrera | Aug 20, 2018
Linda Lockwood | Aug 20, 2018

Really? Seriously? After reading all the "real reviews?" And that's only the "tip-of-the-ice"...how many others out there do you think there are who didn't write about it? Still think IT'S a good idea?

Do la care transportation authorize transport to a foodbank?

Linda Linda | Dec 22, 2021
Jessica Miller | Jun 20, 2022

No, only to doctor appointments and surgical procedures.

Hello I lost my insurance card. Can you send the new card, please

Cristina Lee | Aug 19, 2021
Vazrik Ebrami | Aug 19, 2021

You must contact your health or insurance provider. Google maps location can't help with that.

WTF is a medical group and what happened to the complaint I filled with LA Care never heard a response from anyone

Felipe Herrador | Aug 19, 2020
Serge | Dec 22, 2021

Just like this question never got an answer. The grievance dept is a joke. LA Care just cares about meeting state standards. They don't care about their members. The reps are trained on basics but the system is rigged for a reason. To slow down the process and pay less for services. Which means more money to the CEO's pocket.

Does LA care cover transgender heathe

Debra Lagle | Aug 19, 2020
JuanCarlos M | Aug 19, 2020

LAC does not discriminate based on gender.

How to get into my membership account

Valerie Wardle | Aug 20, 2019
Joe Taz | Aug 20, 2019

www.lacare.org

What Drug Rehabs in Venice or Santa Monica,MDR.or Culver City takes LA Care Insurance?

Jeannie McOsker | Aug 20, 2019
Chintan Desai | Aug 20, 2019

Please refer to https://www.lacare.org/providers/provider-services/behavioral-health-services/substance-use-disorder-services

I need my 1095 b form and haven't received it how can I get it I need it for my taxes?

Esmeralda Lozano | Aug 20, 2019
Marc Juico | Aug 20, 2019

Call the number on the back of your card (member serices) ask to be assisted in calling Healthcare Options

Can I get letters and bills sent in Mandarin instead of English

Steve M | Aug 20, 2019
Veronica Rojas | Aug 20, 2019

Yes

Does la care cover glasses

Sadith Sanchez | Aug 20, 2019
DEANA BASS | Aug 20, 2019

No they will only pay for the exam but not what you really need, the glasses.

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I went to urgent care, and was notified that I have de novo as healthcare. What happened? Why was I enrolled in de novo, and how do I go back to my regular drs at county?

Lissette Nukida | Aug 20, 2019
Richard Rees | Aug 20, 2019

Here is my suggestion. Go to the office at LA County USC where they have people sign up for Medi-Cal and ask that question. I think you can get all your old county doctors back without any problem (unless the quarter ended and the doctor left but these are student doctors and this is LA County USC). Since a huge number of the people who have doctors at that hospital have no insurance (I did that while I was waiting for my Disabled Medi-Cal approval and while I was waiting for my Social Security approval), they will be more than happy to help you out.

La care is only covered by l.a. county or can I use it in a different county? My first time using la. Covered...I come from a different county

Miguel Jaramillo | Aug 20, 2019
venugopal veldhurthi | Aug 20, 2019

It will be covered in la county only. Should have address in la county

Is this where you apply for medí-cal or a member card

Fany Ortiz | Aug 20, 2018
Shweta Agrawal | Aug 20, 2018

Yes

to. Which dentist?

William Chestnut | Aug 20, 2018
Marc Juico | Aug 20, 2018

LA Care has network of dentists accepting the plan

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What DME and vender supply needs are covered by this plan

Patricia Napoles | Aug 20, 2018
Linda Lockwood | Aug 20, 2018

Good luck with that one! Read the trouble people are having trying to access health care from this source and head in another direction...FAST!

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