Peter Kong - State Farm Insurance Agent

Category: Insurance agency in Long Beach, California

Address: 2020 E Anaheim St, Long Beach, CA 90804, USA

Phone: +15624388188

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Samnang Tauro

Oct 23, 2020

I would rate it a negative star if given the option. My parents and entire family with multiple households have been loyal customers of theirs for over a decade or more. I was taken back by the level of unprofessionalism by their agent Peter Kong. Who, when asked to address a simple task of reassessing my rates after notifying him of a location change did not see through that it got done properly. After several unsuccessful attempts by everyone in his office, I requested to speak to him the only response I would get is he is in a meeting or he is out of the office. I decided to come in to see him in person, instead of trying to resolve the problem he blame everyone in his office and took no accountability. My issue still have not been resolved and I decided to change agent to a different location and he refuse to make it simple transition. My family regrets giving this person who does not deserve our loyalty, trust and business all those years.

ross ross

Sep 11, 2019

Service was excellent, very friendly, answered every question I had and did his best to make sure I walked out of there happy. Thank you very much Francisco

Mireya M

Feb 11, 2019

Francisco is great! He has such a great customer service and very helpful! He explains everything about what the insurance covers and he breaks it down one by one to understand it even more. Great customer service and will make sure to recommend Francisco and State Farm to my family!!! Thank you Francisco for your service. 😊

heinry hak

Jul 27, 2018

Francisco Martinez Melgar is very kind, helpful and very knowledgeable. He answered all of my questions and informed me about other benefits that I didn’t know existed. You guys make my life easier. Thank You State Farm and Francisco for everything!

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Questions & Answers

What factors influence car insurance rates?

Peter Kong - State Farm Insurance Agent | Jun 20, 2022
Peter Kong - State Farm Insurance Agent | Jun 20, 2022

Coverage options, deductibles, and discounts may affect your policy cost, along with such things as your driving history, credit score (where permitted by law), and other third-party reports.

How fast can I get car insurance coverage?

Peter Kong - State Farm Insurance Agent | Jun 20, 2022
Peter Kong - State Farm Insurance Agent | Jun 20, 2022

As long as you have all required information and go through the application process, coverage can begin immediately. For the most accurate quote, you’ll need to know your car’s make, model, mileage, and year. We’ll also need to know a little about you and your driving history.

What if I have a vehicle that's not listed on the Vehicle Type section?

Peter Kong - State Farm Insurance Agent | Jun 20, 2022
Peter Kong - State Farm Insurance Agent | Jun 20, 2022

Please contact a State Farm agent if you're trying to insure a classic automobile or any atypical vehicle-types. Examples include motorcycle, snowmobile, camper, ATV, etc.

What is the difference between market value and replacement cost?

Peter Kong - State Farm Insurance Agent | Jun 20, 2022
Peter Kong - State Farm Insurance Agent | Jun 20, 2022

Market value is the amount a buyer would pay for the home and land in its current condition. It is influenced by factors such as proximity to good schools, local crime statistics, and the availability of similar homes. Replacement cost is the cost to rebuild the entire home.

Can I pay by phone or mail instead of online?

Peter Kong - State Farm Insurance Agent | Jun 20, 2022
Peter Kong - State Farm Insurance Agent | Jun 20, 2022

Yes. State Farm has ways to ensure the security of your payment information, but if you're uncomfortable making an online payment, you can forward your application to a State Farm agent. They will contact you about payment arrangements. The coverage effective date will depend on the new payment arrangements made with the agent For additional questions, contact an agent or see our Privacy Policy.

Why should I sign up for the Paperless Notice of Privacy Policy?

Peter Kong - State Farm Insurance Agent | Jun 20, 2022
Peter Kong - State Farm Insurance Agent | Jun 20, 2022

You can reduce the amount of paper you receive by signing up to go paperless. You can view the Notice of Privacy Policy online instead of receiving a mailed copy. You'll also help State Farm achieve its green mission.

What is the difference between sending my quote and purchasing with an agent?

Peter Kong - State Farm Insurance Agent | Jun 20, 2022
Peter Kong - State Farm Insurance Agent | Jun 20, 2022

You may send your quote to an agent anytime during the quote process. If you haven't completed the online form, an agent will contact you to complete the process. If you received a quote online, you can still purchase with an agent. The agent will contact you to gather any additional information.

Is my payment information secure on your website?

Peter Kong - State Farm Insurance Agent | Jun 20, 2022
Peter Kong - State Farm Insurance Agent | Jun 20, 2022

At State Farm, we take your concerns about online security very seriously so you can pay without worry. We employ industry-standard controls for protecting customer data and keeping the server environment stable.

What if I have more than four vehicles or four drivers in my household?

Peter Kong - State Farm Insurance Agent | Jun 20, 2022
Peter Kong - State Farm Insurance Agent | Jun 20, 2022

If you need a quote or coverage and have more than four vehicles or four drivers, contact a local State Farm Insurance agent.

What can I do on the State Farm mobile app?

Peter Kong - State Farm Insurance Agent | Jun 20, 2022
Peter Kong - State Farm Insurance Agent | Jun 20, 2022

You can take care of insurance and banking accounts, get roadside assistance, file and check your claim status, and lots more.

I am a current auto insurance customer, why can't I get a quote for another auto policy online?

Peter Kong - State Farm Insurance Agent | Jun 20, 2022
Peter Kong - State Farm Insurance Agent | Jun 20, 2022

If you're a current State Farm auto policyholder, you can get a quote by following these steps: 1) Log into your account. 2) Select your current auto policy. 3) Click Quote/Replace a Vehicle. The request will be forwarded to your agent for processing.

How do I download the State Farm mobile app?

Peter Kong - State Farm Insurance Agent | Jun 20, 2022
Peter Kong - State Farm Insurance Agent | Jun 20, 2022

Text MOBILE to 78836 to get a link to the app or download from your app store.

Can I use my check card or debit card?

Peter Kong - State Farm Insurance Agent | Jun 20, 2022
Peter Kong - State Farm Insurance Agent | Jun 20, 2022

State Farm accepts most major credit and debit cards.

How can I pay for my insurance if I decide to purchase it online today?

Peter Kong - State Farm Insurance Agent | Aug 19, 2021
Peter Kong - State Farm Insurance Agent | Aug 19, 2021

State Farm accepts most major credit and debit cards.

I changed my mind about purchasing this insurance. What should I do?

Peter Kong - State Farm Insurance Agent | Aug 19, 2021
Peter Kong - State Farm Insurance Agent | Aug 19, 2021

You can save your quote to continue at a later time. When you save your quote you will receive an email containing a link to the application process. If you've received a State Farm reference number, your application has already been submitted. Your agent will be contacting you to discuss your policy. You can wait for your agent to call or contact them to discuss your options. If you did not receive a reference number, your application was not submitted and your payment should not be processed.

When does my coverage start?

Peter Kong - State Farm Insurance Agent | Aug 19, 2021
Peter Kong - State Farm Insurance Agent | Aug 19, 2021

Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.

Is my account number the same as my policy number?

Peter Kong - State Farm Insurance Agent | Aug 19, 2021
Peter Kong - State Farm Insurance Agent | Aug 19, 2021

No. A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.

Do I have to pay for an online quote?

Peter Kong - State Farm Insurance Agent | Aug 19, 2021
Peter Kong - State Farm Insurance Agent | Aug 19, 2021

No. The quote is free. The quote provides an estimate based on the information you provide and contains descriptions of available coverages.

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