Phoenix House - Orange County

Category: Addiction treatment center in Santa Ana, California

Address: 1207 E Fruit St, Santa Ana, CA 92701, USA

Phone: +17149539373

Opening hours

Sunday: 9AM–5PM

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–5PM

Reviews

Michael Becklund

Mar 8, 2021

I went to Phoenix House a few years ago in 2016. The people were cool and I had a really hot therapist, her name was Sophia =)

Amanda Patrykus

Jan 31, 2019

Hello I go Monday for inpatient treatment and have a few questions if anyone can answer them please how big is the closet dresser nightstand are as well as does each room have it's own shower and toilet? Is there room for little sized plastic storage drawers on the nightstand and dresser? Are the beds twins or bunk beds? Thank you kindly.

Chad McCluskey

Sep 16, 2017

Addiction has been the most formidable struggle that has plagued my life. I have sought help from more than 7 treatment centers over the last 3 decades and most of them have been super expensive. The Phoenix house, by far has been the best experience I could have ever hoped for. This is important, if your SERIOUS about getting help call this place. They run on a therapeutic Community model. The staff is fantastic and they'll do everything in their power to help you but you have to want to get help. Don't expect Betty Ford or Hazelden (former client) in terms of facility but they are serious about recovery. They staff is awesome they provide and facilitate a fun atmosphere and engaging culture. That first step is the hardest but it just gets better from there!!

Jeremy Sanders

Jul 2, 2016

The continuing lack of care for the the clients at Phoenix House is appalling. No one is given individualized treatment at all. The lacksadaisical attitude of staff has worsened over the years. Because it is a corporate County funded program, "clients" seem to be more of a dollar figure pushed through the program than patients provided with life-saving help, tools and advice. The dilapidated facility is in desperate need of major repair. If you are seeking real help for your addiction my hat is off to you for making that important first step. If you're in the position to find any other recovery center don't delay and please do so.

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Questions & Answers

Does Phoenix house take medi-cal and how long is the program?

Hope Faith | Aug 20, 2018
Bill McLeod | Aug 19, 2021

Yes it takes Medi-Cal and it's 90 days.

Hi I'm trying to get into a program

Chridtina Gonzales | Aug 20, 2018
Richard Salada | Aug 20, 2018

2 thumbs up with that facility and mostly all the staff. After i did 90 days and now i am still clean and sober and the good thing is i got this job from Alaska as a processor i just barely came back 3 days ago. And by october I'll be back again in Alaska doing kung crab. Thank you God and thanks to all the staff of Phoenix House. Great Job

Hello I need to be in a residential program asap how do I get on a waiting list for a bed?

Vanessa Cano | Aug 19, 2020
Phoenix House - Orange County | Aug 19, 2020

Hi Vanessa, thanks for reaching out to us. To reach the admissions team at our Orange County program located in Santa Ana, CA, please call 714-953-9373.

Hello I go Monday to the Phoenix house in Santa Ana for inpatient treatment. Can anybody please tell me about the rooms how big of a dresser closet night stand and are the beds twins or bunk beds as well as does each room have a shower and ty

Amanda Patrykus | Aug 20, 2019
Kirk Shaffer | Aug 20, 2019

On the men's side they are bunk beds, you get two drawers in a dresser, amd the closet is small.

Are patiemts allowed to have there phones.. And if so, how long after do they get it back?

Angela Adams | Aug 20, 2018
THRIFTCENTER | Aug 20, 2018

10 days

Does the phonex house take you if you have covid virus...

Casey Cearley | Oct 23, 2021
Phoenix House - Orange County | Oct 23, 2021

Thanks for reaching out Casey! Please contact out Admissions Team at 714-953-9373 for more information on our Admissions and Covid protocol.

Do you do outpatient?

Natalie Napp | Aug 19, 2021
Phoenix House - Orange County | Aug 19, 2021

Hi Natalie- Yes, we do offer Outpatient Programs. Please reach out to our team at 714-953-9373 to get more information. Thanks for reaching out and we are always here to help!

how can i enroll

Derrick Hill | Aug 19, 2021
Phoenix House - Orange County | Aug 19, 2021

Hi Derek, thanks for reaching out to Phoenix House California. For more information on ourprograms, please call 714-953-9373.

Do you take individuals on AB109 ? If so, are you able to pick them up upon release from prison so they can come directly to your facility?

Lynn Scheinoha | Aug 19, 2020
Phoenix House - Orange County | Aug 19, 2020

Thank you for reaching out. Unfortunately, we do not have a AB109 contract and therefore cannot pick-up prospective clients upon release. However, we can accept justice involved individuals through Orange County or LA County MediCal.

When do you get a 8 hour pass?

rose rangel | Aug 19, 2020
Phoenix House - Orange County | Aug 19, 2020

Thanks for your question. Here's the answer from our counseling staff: "After a client has been with us for 60 days their counselor will determine if a pass is productive to their treatment episode. Any pass granted must be part of their treatment plan and in support of their treatment hours. Should a personal pass be of benefit to their recovery, men will be permitted on Sundays from 8am to 3pm, and Women on Saturdays from 8am-3pm. The amount of passes allowed, and any changes in duration of length will be individually based on client’s treatment plan and episode. Passes will be a maximum of two a month."

How much is it? I want to help my brother please.

Elizabeth Morales | Aug 20, 2018
Phoenix House - Orange County | Aug 20, 2018

If he has Medi-Cal the county pays for treatment, I will forward the information from finance, last year it was 4,500 per month.

Can you have cigerets

Scott Heinz | Aug 20, 2018
Ronda Aguirre | Aug 20, 2018

Yes

Is this a 30,60 or 90 day program?

Nancy Adams | Aug 20, 2018
Julie Gutierrez | Aug 20, 2018

It goes by years not in 30 60 or 90 I was in there for a couple years I went in there a couple days before turning 15 and I didn't get out till about 17 it's a horrible place I would not send my kids there

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