CPT GROUP, Inc.

Category: Legal services

Address: 50 Corporate Park, Irvine, CA 92606, USA

Phone: +18005420900

Opening hours

Sunday: Closed

Monday: 9AM–5:30PM

Tuesday: 9AM–5:30PM

Wednesday: 9AM–5:30PM

Thursday: 9AM–5:30PM

Friday: 9AM–5:30PM

Saturday: Closed

Reviews

ash odney

Aug 10, 2022

I have been trying to get ahold of these people for 2 months. They told me my information needed to be submitted by June, and I would receive my property in July. Then in the middle of July when I called to see what had happened, they said you'll get it in August. Now every time I call your office I am put on hold for 20 mins, the phone rings and I get disconnected. This is the worst customer service I have ever seen. Zero interested in helping, the same repetitive script every time I call, and they have no decency to return phone calls or emails.

Kevin Landin

Jul 27, 2022

Waiting on my santos v walsh check . I updated my address and they said I had to wait a month and we are going on 2 months now. I try calling and they send me to voice message everytime and i update the info each time and they say wait 14 business days Ive done that and nothing has happened. I wish I could leave zero stars

Katia Kolbin

Mar 2, 2022

Gold vs Lumber...Still waiting on anything. I wish there was 0 stars. Took my info, used my info to win the case, lawyers got paid. I lost money in thinking that my floor job was bad, and was excited that someone is going after Lumber. This is unfair. Nobody answers calls, emails.

Legna RR

Dec 20, 2021

Employees don't answer questions properly. Don't send you the reissue checks. I been calling them for the past 4 months to get my address changed, every time I call they have me with the wrong address again. Been waiting for them to reissue my checks for months now and seems like them don't care about it. This company is a nightmare.

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Questions & Answers

Who is the judge in this case that decided the settlement? Is there a phone # and address for that judge.??? I think everyone should contact that judge and have this group barred from handling any future cases of this type

William Orr | Aug 19, 2021
Maureen Cousins | Jan 21, 2022

If you go online you can find the court documents. It is highlighted at the top. The documents give the lawyer's name.

Do u find that this might be a fraud??? I have submitted appropriate documents in June Just received a letter in September reciting my claim. Can't get anyone on the phone.!!!

William Orr | Aug 19, 2021
Maureen Cousins | Jan 21, 2022

I'm concerned it is fraudulent. I just contacted the better business bureau in Irvine CA. I think if many of us contact them maybe we'll get some answers.

When will we be getting a check from this Settlement

Lawana Stankewitz | Aug 19, 2020
Alecxis Sanchez | Aug 19, 2020

Have you tried calling the 800 number at the bottom of every page of your notice so you can be assisted properly? The business is open Monday through Friday from 9 AM to 5:30 PM Pacific Standard Time.

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Why can't I get a response from this company I have been trying since January with phone calls and emails

Edward Lloyd | Aug 19, 2020
Alecxis Sanchez | Aug 19, 2020

Are you calling the right number? Are you emailing the right email address? Did you read your paperwork? The phone number to call is at the bottom of every page. The business is open M-F 9AM to 5-30PM Pacific Time.

Why do these people issue settlement checks and constantly and consistently refuse to answer their phones so bamks can verify the check?

victor hoelscher | Aug 19, 2020
Alecxis Sanchez | Aug 19, 2020

When you are calling center you can experience busy peak times. Have you tried calling at different times of the day? Have you called different days? Typically, Mondays are the busiest time for a business. Try calling towards the end of the day. You will probably have better results.

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