Address: 601 Providence Rd, Charlotte, NC 28207, USA
Phone: +17043740581
Sunday: 7AM–9PM
Monday: 6AM–9PM
Tuesday: 6AM–9PM
Wednesday: 6AM–9PM
Thursday: 6AM–9PM
Friday: 6AM–9PM
Saturday: 6AM–9PM
Lauren Kay Oliver
I'll be honest - the customer service could have been a little bit better, but over all I would still rate them 5/5. The food was great, hot and fresh and we didn't have to wait around long for the order. I would definitely visit this location again.
Tina Thompson
I’m done with Panera. Ordered a pizza and drink and tipped 30% for delivery since it was raining. I provided detailed instructions on where to park and how to enter the building. Delivery driver arrived with cold pizza and no $3 drink and wouldn’t get out of his car to bring it in. Called me to come outside instead, even though he was parked within 5’ of the front door. Didn’t care he forgot the drink. I’ve been calling Panera for an hour and no one will answer the phone (something I’ve experienced at other locations as well). No drink, no refund. They can keep it. Not ordering from Panera again. 👎
Tammy Rader
I ordered a Greek salad with no onions, Poor excuse for a salad. Looks like something from the cafeteria and the dressing I order did not come with it they said something else.
SY Evans
Guess you have to be a regular to get great customer service. The lady in front of us clearly had breakfast bagels but we were told rudely, that breakfast was over at 10:30.... it was 11:05. Would have ordered something else had the employee been kind and friendly. Oh well, will spend my dollars elsewhere.
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breakfast until 10:30 a.m. on weekdays and 11 a.m. on weekends and supplier PepsiCo
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