Firestone Complete Auto Care

Category: Car repair and maintenance

Address: 401 W Center St, Kingsport, TN 37660, USA

Phone: +14233981890

Opening hours

Sunday: Closed

Monday: 7AM–7PM

Tuesday: 7AM–7PM

Wednesday: 7AM–7PM

Thursday: 7AM–7PM

Friday: 7AM–7PM

Saturday: 7AM–6PM

Reviews

Emily Britton

Jul 5, 2022

Came in last minute because my air conditioner stopped working and I'm going on a road trip the next day. They were able to determine what the issue was and fixed it for me. They were incredibly nice and I had a good experience for the 8.5 hours I was there :) Will be returning for all future needs.

tomas christy

Apr 26, 2022

Great place, only downside they charge 100 bucks just to check your car out, I think if they are also gonna service the car the checking of the car should be free, but if you take it elsewhere for service then yes charge 100

Angie R

Feb 5, 2022

Wonderful experience getting new tires put on. We had an alignment done and added new wiper blades too. Cant beat a 70,000 mile warranty. Customer service was nice and they were courteous. Two waiting room areas w phone chargers for customers and restrooms too.

Barbara Ward

Sep 2, 2021

I want to thank the guys for their help today with my daughter's car. They were absolutely fantastic. My salesman was wonderful. And my mechanic,Micheal, probably saved my daughter's life by being so diligent with his inspection. Mike, you have a fantastic crew. Thank You!

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Questions & Answers

Why do you charge customers for things not called for? Why bait an switch? Honesty would sale more and bring repeat customers.

Danny Lynn | Jun 12, 2020
spicy shariece | Jun 13, 2020

I've got no complaints, happy with my service I've recieved! You would have to be more specific with your service.

how much for front end alignment

Brenda Roberts | Jun 12, 2020
Pat Fink | Jun 13, 2020

They don't do just the front end. They do all 4 tires. It costs $79.

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I heard Bigfoot monster truck was gonna be in kingsport this weekend. Are they still gonna have it due to the rain tomorrow?

Jessica Gregg | Jun 13, 2019
TIM Iddings | Jun 14, 2019

Trailer and Truck was there this morning

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when will the new store on E Stone Dr in Kingsport open?

David Knudsen | Jun 13, 2019
James Roberts | Jun 14, 2019

Use The Goodyear place, believe the proper name is Kingsport Auto. Stone Drive near Grants. I've had Years of great service there. Bet you will too

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Do you carry Auto parts I need a shifter handle on steering column for a 1994 crown Victoria

Mark Miller | Jun 13, 2019
mark ray | Jun 14, 2019

In stock they have tires. And a few more popylar items like wioers and oil filters and such. For items you mentioned they would contact dealers or in some cases salvage yards. But in my experiene because of quality, condition and warranty on parts/work, they generally avoid used parts. That being said they will install them if you bring them in..

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I did not get a call back on my truck. What is the problem?

Josie Smith | Jun 13, 2018
Cash Langley | Jun 14, 2018

Someone probably put it off so they can do something else making more money..they don't care about anyone..and they don't care what's good or bad on a car or truck..theyll just give you a list of stuff wrong with your car or truck and try to get you to approve as much as possible.. especially the manager since his salary is determined by how much work the employees do.. anytime you get a list of stuff wrong with your car or truck, take it to another shop..im willing to bet that theres nothing on that list that even needs to be done to your car or truck and if there is it'll only be maybe 1 or 2 things..

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What credit cards do you accept

TOBY Ritenour | Jun 13, 2018
mrytmrsh m | Jun 14, 2018

They accept major credit cards. They also have a Firestone credit card. I applied online and used it to fix my cars.

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