Aaron's

Roberta Watson

This was my experience Friday 5/7/21 Mother’s Day weekend. I noticed my refrigerator was not as cold as it should be so we vacuumed out the back hoping when my husband and I got home from work the problem would be fixed. Sadly when we got home it was not. I had my kids coming from 2 states for the weekend so a refrigerator is kind of an important deal. Needless to say we needed a new one, off to town we went. We went to what we thought was the only option left in town, a home improvement retail store. I left so upset after finding out although there are many refrigerators on display they only sell them on order. What are you suppose to do when your appliance goes out and you need one ASAP? As we were leaving my husband and I looked at each other after looking at Aaron’s shrugged and said let’s just look. Well I can tell you now GO TO AARONS! The associates were so kind and helpful. They had just what we needed, loaded it as we were checking out and had it delivered moments after we got home. We were shocked, we live out of town actually on the other side of the river in Washington and have been giving quite the run around in the past by others about delivery. I never had been in the store or thought of them other than a rent to own place but now that I’m aware of how wonderful they are and how helpful they are I told everyone at work. Everyone was so nice and the whole process was effortless, I’m still in a “WOW” moment. I will be back for my future furniture or appliance needs. Thank you Aarons!!!! I love my fridge!

Stormy Rhodes

Worst place to get a bed from! I informed them I was moving and needed help moving my bed. They said that they would be able to help. And then made me put my card on file to be able to move. Then I called again a couple days later to set up a moving time and they all of a sudden can’t help me. I don’t recommend buying a bed here unless you’re completely desperate.

Kathleen Young-Loggins

Extremely disappointed with customer service at The Dalles, OR store. My husband and I went in to make a large purchase, but absolutely no one came over to help us. I approached a sales rep and asked if we could get some help. She said I am busy, so I told her we would wait. Not more than five minutes later someone else came in and she immediately went over and asked if she could help them. They said no they were just looking ...so my husband went over and asked if we could get help. She said she would be with us in a minute. We waited another 15 minutes and received no help. So we left and went to a competitor and made our purchase. Will never go ha k to Aaron’s!!!

Larry Palmer

Great people. They will go the extra mile to make sure you're happy with what you need. This is my second time doing business with them. Quality Furniture very happy