CVS Pharmacy

Lou Karwoski

One of the worst customer experiences I’ve had. Sat on hold two times to for close to an hour in total. My objective was to have a prescription transferred to this location from another. After getting through I was told I had to call another store to release a prescription hold. I called that store and they said that was not the case. So rather than wait on hold for another 30 minutes I drove up to the location, they pulled the prescription through and told me they were not able to fill my prescription for at least 3 hours. Would not recommend this CVS.

Christopher Brunson

I would give a negative if I could. The pharmacy managers at High House rd in Cary and Davis dr are unprofessional and rude. I went to the Cary location and the manager was rude and unpleasant. Whatever happen to customer service. These managers need to be fired or replaced. CVS you need to do better because you’re not the only horse in the race. Get it together! You guys can learn a thing or two about manners in the south especially in Cary.

Brian Willis

My son, who is 20, tried to obtain the COVID vaccination at this location and they denied him. He made the appointment online per this locations instructions and they said his insurance was not accepted. Funny thing is the vaccine is still free of charge at least currently. They stated that he had a different insurance in the system but could not tell him which insurance that was. They did not try to assist him in changing his insurance or finding out how they could administer the vaccination without having insurance even though they very well can. I will not be using this CVS from here. Very disappointing

R Paynter

I don’t believe I have ever not been in this store without being greeted at the front door by a friendly nice person. Everyone here is helpful. The pharmacy staff is one of the most personable and professional staffs I have ever known. I’ve been using this pharmacy for years just because of the personable attention I receive and I see other customers receiving by the staff at this store.