Firehouse Subs Mb: 38Th Ave.

Ed Strunge

Once a year because of time constraints or convenience I eat here. Once a year I feel like I got ripped off. A lot of money for not a lot of food. I’m still hungry and I’m not some crazy heavy person I’m average size. 15 dollars I better be full! Everything else is fine, the workers, cleanliness, etc. I feel like this is just like Quiznos and I don’t know how they are in business.

Allen Allen

I have to commend the staff here at this location. They are short staffed (like everyone) but man what exceptional service they are offering. This place is super busy and they are handling it with care and a very positive attitude! Amazing crew.

Jair Nodin

Terrible customer service. Called to place a take out order and a female employee answered and asked if I could please hold. No problem but after 4 minutes I hung up and called backed and again a female employee answered and asked if I could please hold. Another 4 minutes passed so I decided to drive there but not hang up because I was curious to see how long the hold would be. By the time I got there I was on hold for now 18 minutes. There was one male employee making an order for a family of 3. There were no other people in the store. I placed my order with him but still on hold on the phone. At around the 29 minute mark 2 female employees came from outside through the back door clearly from a smoke break. After the 34 min mark, my order was ready. At this time I informed one of the female employees that I called to place an order but and showed her my phone still on hold. She immediately tells a blatant lie that they were busy and they just forgot but either I want the sub or not. Her attitude was so bad I just decided to get a refund and go to the Firehouse in Carolina Forest which actually was busy but still managed to provide great customer service. I will never spend a dime in the one on 38th.

Xzander Karnof

The service was amazing, the food was fonomonal, I would definitely eat here again without hesitation