Address: 1821 Remount Rd, Gastonia, NC 28054, USA
Phone: +17048667069
Sunday: 7AM–10PM
Monday: 7AM–10PM
Tuesday: 7AM–10PM
Wednesday: 7AM–10PM
Thursday: 7AM–10PM
Friday: 7AM–11PM
Saturday: 7AM–11PM
Charlotte schermuly
We got there 1 1~2 hr before they closed. We were the only couple in restaurant. Fast service. Ordered meatloaf dinner and when it came it was warm. Not hot. Cornbread was cold so butter wouldn't spread. Overall was not happy with dinner but the server was very friendly. But is suppose that is what happens when you go that late.
Tammy Croft
Food was good but waitress either wasn't experienced or lazy. She told us the restaurant no longer allowed bread to be brought out prior to the meal, but the waiter at the table right beside of us got bread and saucers prior to their meal. She also told us they no longer give butter or preserves/jelly, but that wasn't true either. She left off one of the sides that was ordered and never offered tea or water refills. We were there several hours before closing but her main focus was cleaning and prepping for the restaurant closing. We love Cracker Barrel, but we will definitely get a different waitress next time. Went back less than a week later. The waitress was a little better but not by much. The previous waitress brought out some of the food that was ordered. I asked for a spoon for my 2 year old grandson. She never brought the spoon. Had to ask the current waitress for a spoon. We finally got a spoon, but only after my grandson was fed over half of his foodwith his dad's fork while his dad's food got cold. How hard is it to get a spoon? I ordered chicken and dumplings. As you can see in the picture it was dumplings with a bite of chicken. I also ordered carrots, but they "ran out". My husband's food was overcooked to the point that you couldn't cut it with a knife without pressure. You could tap it on the plate like a drum. Our wait time was 35 minutes which wasn't bad, but the service is definitely lacking. Disappointed to say the least.
Tasha Ann
I’m actually surprised at the ratings of this Cracker Barrel. Their store is so crammed your constantly pushing against others just to get to the hostesses podium or to check out even. In addition, after waiting 7-10 minutes for the hostess (Autumn) to sign us in and then said it would be 15-20 minute wait. In addition, it took her extra time because she kept chatting with the waitresses and walking like it was no rush to even assist- this was at 12:35 pm- lunch rush. Left- not worth my time and there was no way I was going to wait addition time after waiting just to get the hostess attention in that crammed store, especially with COVID still as an issue.
Jim Joseph
Food was great! coffee was wonderful. Lobby was busy however I only had to wait 5 minutes for a table which is very good, social distancing inside, Definitely a great stop
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Open and doing great. Staying busy
Yes,
They have an online menu you can use before you call in
Excellent all staff wears a mask social distance in the dinning area. You can wait outside for your table. They will call you when your table is ready.
Post your complaint on facebook and any other sites and let them contact you that's what I had to do.
Yes with receipt for item
Fresh food is a stretch.
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