Dunkin'

Galaji Cellular

Prepare to be ignored and wait. I walked in at a off peak time and was the only customer waiting to order, with one couple sitting at a table. Six employees were moving around behind the counters but none of them could be bothered to even acknowledge my presence. Instead they were busy talking amongst each other about what sounded like personal topics not related to the store. I walked in ready to shop, but after waiting 5 minutes and seeing that customers are far from their top priority, I turned and walked out. (and still nobody called out or said anything!) Needless to say, I won't be going back and don't recommend them.

Bridget Jordan

I’ve been going to this location for 6 years, great location and very convenient. Over the years there’s been a few misses here and there, no big deal. Service has been declining over the past few months. I’ve watched people pay for their item and still drive off after waiting 10+ minutes. I’ve done the same. In the past 4-6 weeks it’s every day. Computer and microphone isn’t working or not enough employees, on and on and on. I get that everyone is having some sort of issue, but you’re losing business and the regulars are fleeing to Starbucks.

Mitchell Emswiler

Early morning service is SLOW. It is the rule rather than the exception that you will find 10 to 12 vehicles in the drive-thru at the same time a line of 6-10 customers waiting inside. In addition, the employees demonstrate a lackadaisical attitude in providing fast service. Today, once I placed my order for 6 donuts and a cup of coffee, I waited for a full 5 minutes for a small coffee. My grandson and I love the donuts but their service is below substandard in and often not friendly.

Luisa Diaz

The service was really great! We got our order, however the sweet iced tea was too sweet. Since COVID cases are on the rise, we noticed one employee not wearing a mask and was coughing. This caught our attention since he was behind the counter near the donuts and other foods. We went around 3:45pm. As an establishment that sells food and has direct customer service, everyone should be wearing a mask. I also sent this feedback to corporate.