Best Buy

Category: Electronics store

Address: 7041 SW Nyberg St, Tualatin, OR 97062, USA

Phone: +15036128397

Opening hours

Sunday: 11AM–7PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 11AM–8PM

Saturday: 11AM–8PM

Reviews

Scott E

Aug 5, 2022

Visited on 08/04/22. I arrive around 530 pm. I knew exactly what I wanted and checked the availability online. They had 1 left. I entered the store very few customers. The staff was with a few customers. I stood at the display at the item I wanted (DJI pocket 2 creator package). I had 4 staff by past me and not one asked if I needed help. Finally I saw a staff member putting up displays and asked him for help. I went 6 minutes before I had to find someone to help. I saw the others who past me approach other customers and ask them. The staff member who was helping me I should him the item in my phone of what I wanted. He had to go get a key and a phone to see if they still had the item left. We went to the locked cage area and he pulled out the carton with the pocket 2 in it. I asked if that was the creator package one. His reply was well I think so because it's the only one I see in there. He then took it up to the counter while I picked out a micro SD card. I get to check out and when the cashier rang up the item it was not what I wanted..it was just the based model. I told him and showed him what I was wanting. He then went and found the right one. I appreciate the cashier who did his job right but the floor staff that is to help or assistance is lacking customer service. I never had this problem with the Cascade station. My recommendation is not to shop at that best buy if you can help it. Need better customer service training.

Harley Sadler

Jun 16, 2022

This is my go to Best Buy when ever i need to go into a store to purchase something or ask for help or in need of geek squad. I think the staff are trained well and keep the store in good condition and very helpful when needed. I bought my washer and dryer and refrigerator her from Augistan. he later switched to Magnolia department i still go to him for his help wonderful customer service.

Sasha Smithe

May 31, 2022

Very difficult to track down an actual employee and/or someone for the department that you need help in, but when you do finally get to talk to someone they're usually always knowledgeable and friendly. They should have a better selection of USB drives - only carry two different brands - that was surprising since they're mostly an electronics store.

Ben K

May 13, 2022

I've worked with the Magnolia store several times over the years and they've all done a good job for both my home and business purchases. The recommendations have been on point and prices have been much better than several of there "theater" installers around town. The install with Best Buy is not really any different than the other installers. Overall been a great experience.

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Questions & Answers

what is extension for cell phone dept

Joe Untalan | Aug 20, 2018
William Mobley | Aug 20, 2018

Call and push number 4 or 5 for Geek Squad or Appliances, to be connected with someone. Ask them to transfer you to the mobile department. The direct number isn't listed. If you get transferred to a call center, they can also help.

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Do you have a computer geek and do we need to make a reservation for time?

Eila Chisholm | May 21, 2022
shawn gaines | Jun 20, 2022

Yes, the geek squad is there and ready to help you. I don't believe you need to make a reservation. I am pretty sure Walks-ins are welcomed.

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will purchasing a new monitor, as someone suggested, resolve the issue of me having to constantly use the F11 button to be able to view the full screen? real pain to have to go back and forth constantly to see stuff on the right side of the screen

Mary Bigler | Mar 22, 2022
Star Wars Fan | Mar 22, 2022

Yes, that would be best. If you're using windows 10 64 bit OS, I'd suggest checking out some of the advanced monitor and display settings to see if something is aloof.

Can I get a refund for a no-show Geek Squad appointment? Waited all day long and had to call several times to find out why they didn't show up! Originally when scheduled it was a 2 week wait and then another 2 weeks!

Cleo Joann Downs | Feb 20, 2022
Star Wars Fan | Feb 20, 2022

Unfortunately not, Best Buy and Geek Squad do not have consumer friendly policies in mind when it comes to scheduled services.

Does this location participate in three 10% in-store military discount?

Rodel Casio | Nov 22, 2021
Little Woman | Nov 22, 2021

They do have a military discount. They asked me if I were "military" the other day.

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What are the Covid safety practices like here?

Anonymous | Aug 19, 2022
Fred Grooms | Aug 19, 2021

Limiting number shoppers in store. Must wear face covering at all times.

Is Best Buy Tualatin open for in-store shopping on 11/19 or 11/20?

Reagan R | Aug 19, 2021
Edward Liljeholm | Aug 19, 2021

They had a line last Sunday. They can operate at 75% capacity. I don't know how they are doing that.

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what roku device is best for youtube tv?

Steven Christensen | Aug 19, 2020
Abraham Wong | Aug 19, 2020

Any of the latest models work. You can see them on Roku's website.

do you exchange a product if it not working right

Bob Campbell | Aug 19, 2020
Art Garcia | Aug 19, 2020

Yes, if it within the return period or exchange period

What is the extension to get a hold of someone at this store?

Nick Vallely | Aug 19, 2020
Ken Glaspey | Aug 19, 2020

Good question no clue srry.... I've always tired the phone number

do you sell Steam Wallet Cards at the Nyburg store?

Frank Groznik | Aug 19, 2020
hamid jamshidi | Aug 19, 2020

Yes they do

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do you recycle old computer cables, wires, etc.

Mark Hawkins | Aug 20, 2019
Barb Jones | Aug 20, 2019

I honestly don't know if best buy does or not

Do you carry the Echo Dot, 3rd Gen and the wall mount to match?

Dianne Hicks | Aug 20, 2019
Tyler Shannon | Aug 20, 2019

I think they do online

who is the store manager and what is their phone number

John Phillips | Aug 20, 2019
John De La Cruz | Aug 20, 2019

Josh Pressler is the Store Manager. Complaints to 1-800-bestbuy... inquire there with his name. I believe they only have personal phone numbers.

Do you provide home service to transfer data from old computer to new Best Buy store bought computer. Is there a charge?

Stuart Lawrence | Aug 20, 2019
Kas Leg | Aug 20, 2019

Yes they will charge you.

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what is a good surround sound with wifi speakers

Peter Jenkins | Aug 20, 2019
Easton Bogar | Aug 20, 2019

Sonos is my number choice, you can connect your entire house easily and seamlessly.

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Do you sell rangefinders for golf?

Linda Carson | Aug 20, 2019
Steve Groves | Aug 20, 2019

I DON'T work their,and I don't know any way,I don't golf.

Do you recycle tv's at Tualatin location?

Eva Sanders | Aug 20, 2019
Navi Cassiopeia | Aug 20, 2019

They had recycle bins for small electronics last time I was there but I am not aware of any recycling services for larger electronics (bigger than the bins). I would suggest calling the store to be sure. If they don't take TVs, try using the online Oregon E-cycles search to find a Oregon E-Cycles collection site near you. Their site lists taking the following items: "Oregon E-Cycles collection sites provide FREE recycling of computers, monitors, printers, televisions and peripherals (keyboards and mice) to anyone bringing seven or fewer items for recycling at one time." Oregon E-Cycles is a program by the Department of Enviromental Quality (DEQ). Of course, see the offical site for accurate information and further details.

How are the used iphones shipped? UPS? US Postal Service? FedX? Thanks, Gary

Gary Moody | Aug 20, 2019
Cassandra Scaggs | Aug 20, 2019

What i was able to find out online was: "Standard shipping orders are shipped by UPS, UPS Mail Innovations or the United States Postal Service (USPS). Expedited or Express orders are shipped by UPS. You'll receive a shipping confirmation e-mail that will confirm which carrier was used for your products." If you need to know your exact shipping method, give then a call.

Why does this phone number patch us through to the clackamas store?

Rodney Alexander | Aug 20, 2018
Kai Evans | Aug 19, 2021

It routes to Best Buy's phone hub

We just bought a Samsung Tab A 7" Tablet. It was an open box deal. Told me we have 15 days to return it. I decided to get it setup and charged. When I first turned it on it was at 66%. Shows that it is charging. Hasn't got over 62% two hours.

Bob Askey | Aug 20, 2018
Maximus White | Aug 20, 2018

A lot of times I see those open boxes with 3rd party chargers so I would check your block and make sure it's the correct volt and amp for your device.

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Home outside antennas

Kevin Walker | Aug 20, 2018
William Mobley | Aug 20, 2018

They have analog and digital antennas in store and online.

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Dose this Best Buy have a repair service for vizio flat screens?

Lance Scarbrough | Aug 20, 2018
William Mobley | Aug 20, 2018

No. The cost to repair a flat screen TV is almost always more expensive than just buying a new one. You can get a lower end 50 inch 4K TV starting at about $300 now on sale.

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