Pacific Coast Cruisers

Alex Strandgard

Great customer service and I’m happy with all the parts I’ve gotten for my VStar 1100.

Julio Bucio

I have ordered several items off PCC and Greg has always been very kind and helpful. I most recently ordered a potato chip seat with matching passenger seat for my V-Star 1100 Classic. It took a while to get the order done, about 4 months but Greg was always kind when providing me with updates. You do have to chase him around a bit but he does come through! Its a small company and provides products you cant find anywhere else. Thank you again, Greg!

Jon Hetrick

Never again! Placed order on 3 items! Switched a item cause of it being on back order and was told the difference would be put back on my card! Never received the difference! Called and texted multiple times and everything goes unanswered!

Brody Judd

Buying process with Pacific Coast was mediocre. The seller was pretty knowledgeable in general and had a decent attitude. What I will say is that their website needs a good amount of work. I bought a part from their site, thinking it was in stock, because there was nothing to show that it was on back order or anything. Turns out there was about a 3-4 week back order on the product due to manufacturer delay. Pacific needs to accurately reflect product availability on their site. I had to then call Pacific to find out that it was back ordered. Once the part was back in stock(that I had to find out myself from manufacturer), I got back in touch with Pacific, he didn’t even realize the part was restocked. I had to reach out to Pacific multiple times for tracking info and was never sent anything. I again called the manufacturer myself and was able to obtain the order confirmation and tracking information. Seems like Pacific is a small scale dealer of parts that has a hard time keeping up with the influx of orders they receive, resulting in poor communication and leaving customers with questions that they have to get answered themselves. Next time I’d just buy from the manufacturer directly.