United States Postal Service

Harry Morley

These are very stressful times and the folks here are doing their very best . Always been treated with courtesy and respect . Please understand their situation. Understaffed and over worked as are most businesses today.

Patricia Forgays

I have lived in VT, MA, MT, and the Greater Seattle area and this is one of the BEST post offices I have ever experienced. My husband and I moved from the West-side of WA into a new development. The packages and mail continued to get hung up due to “address unknown”. The employees working the desk, helped me understand what I needed to do to get my mail delivered and they communicated with the drivers to ensure delivery to the mail box as well. They spoke to me with a kind non-condescending tone and treated me as though I was a great friend. In my time working with anyone at the front desk, they all have the same professionalism. The employees at the South Hill post office by far supersede any other post office in the above mentioned states. Thank you South Hill for what you do and continue to do! I appreciate you!

synthslave

They keep raising then rates of the PO boxes and never put any of my packages in a locker. I work normal ours and can never make it in to the counter when they are open. There ours are awful and not open any weekends ever. Other branches have weekend hours.

H K

Husband tried to pick up package that was for some reason being held there. I read on the USPS site that a note was needed to allow someone else to pick up a package for you, either a pink slip or just a simple note on paper. I wrote the note because I wasn’t left a pink slip. He showed them the note and the guy tells him he can’t give him the package because he needs a signed pink slip. Employee doesn’t know the USPS rules, frustrating and a waste of everyone’s time.