Horizon Credit Union

logan Shults

Legit the worst bank ever, can’t deposit more than a $1000 dollar checks, without waiting 2or more days to have the money. The app never works, and has the worst user interface that I have ever witnessed…. Absolutely the worst banking decision I have ever made. Wish I could give negative stars. Please never use this bank for your own sanity!

Cameron Pedersen

Not sure what all the hate is about. I've banked with them with my wife and then individually for years and have had a great experience with them! Kind staff, friendly and courteous. Went to apply for a credit card and was treated with respect and dignity. I will continue to do business with them, and gladly.

Rusty Shackleford

No friendly faces. UHSCU is surely missed. HCU may as well be a 'big bank.' Ridiculous interest rates, lack of online reliability, paired with customer service and app issues make horizon a no go. I forgot I even had an account open here until 2017 when I received an angry phone call from the south manager saying my credit card bill of $7 was over due and I could be forwarded to collections. turns out my uber account was linked to that old card. Moved back to Spokane and thought I would still get quotes from HCU for a vehicle and home loan. I was surprised the rates were 2-7% higher than any other quotes. off I officially go, like many of the UHSCU carry overs.

Lily

i love my bank. i've heard so many people dissatisfied with theirs, but i've only ever been treated with over-the-top courtesy. i also like their app just fine, so far. it /is/ sometimes a little bit challenging to get through on the toll free number if you can't use a branch phone number (which i think might not exist right now because of the pandemic), but as long as you live in the area & can make it in person, it works okay. but i hope there are some coastal locations on the horizon. ;)