All American Truck & SUV Accessory Centers

Bob Dougherty

I bought my second canopy from Eugene All American almost five years ago for a new Tundra. Leer had pretty good reviews online I had one installed. After a year, the back window wouldn’t close, mounting hardware was inadequate and coming loose and it leaked in the rain at all four corners. All American made it right after trying to charge me for initial improper install. Now at the end of five year “warranty” period the following problems exist - back window doesn’t close, four corners leak in rain, mounting hardware rusting, paint on handle gone, paint rubbed off tailgate where back window makes contact, lock dropped out, interior light not working, hinge came apart on back window and pistons no longer lift back window all the way open. Shop blamed previous owners, again. Said only part under warranty was pistons! Promised to call me when they arrived, never did. You’d think after spending almost two grand for a molded piece of fiberglass with a window in it you’d get the product you were promised - boy was I wrong! Never again will I buy at All American. Hope they get lots of new/naive customers. Repeat customers are few and far between.

Josh Alamond

Tried twice to get service from this company for a canopy for my truck. I spoke with a salesman who went over possible options and he said we would call me the following Monday. After no call, I called again and spoke with the store manager who took over my order. He put me onto several options and said he had contacted one of their distributors for a quote. I had followed up on this myself for several days before I took it upon myself to contact the distributor myself, for I had taken a new job and wanted this ASAP. I immediately put 5000 down on a 8000 dollar purchase. It’s now been over a month and this company has never reached out to me.

Catherine M Abarca

I had gone to Salem and Springfield location in Oregon for multiple, multiple times, I had a Prinsu Rack installed at Salem location and they absolutely left my car dirty, inside and out. Then for many many many months my car was leaking on the roof and I kept going in and they couldn't figure it out. Finally, on a whim, I decided to go to Eugene location and there was a very kind lady that assured me that they will take care of it. They discussed it with the team as I waited inside and it took a long 20minutes for them to examine why it was leaking. They came in to discuss with me that they will REMOVE THE INSTALLED ITEMS and that she knows her team very well and will make sure it is done correctly. I was so worried for my new Rav4 2020 and the leaking roof. After testing it when it rained cats and dogs, there was NO MORE LEAKING!!! Inclusively, a technician said he liked my bull bar and that THEY FIXED IT BECAUSE THE SALEM LOCATION INSTALLED IT INCORRECTLY LEAVING DAMAGE TO MY CAR!!! THANK YOU so much for the Eugene location, will definitely be referring people to you!

Diamond Detailing

All American in Eugene carry the best canopy brands such as Leer & Snugtop. Very good product and great staff.