Address: 2 Karen Dr Unit 5, Westbrook, ME 04092, USA
Phone: +12077475117
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: Closed
D Fitzy
Called Window World to come out to have 3 slider doors installed. Sales rep came out April took some measurements, gave us an acceptable price, we signed the contract. Told us the timeframe was 24 + weeks out, which was also acceptable. 4 1/2 months later they came out for a final measurement. At that point the tech wasn't sure if they couldn't do the job because of our house's narrow door jambs. He said that they would figure something out. Well they figured out that they couldn't do the job! The sales tech, who told us he was a former builder and master carpenter, missed measuring the door jambs. I feel that they could have done the job but that they declined because of the amount of work involved. Something we would have been willing to pay for. So after waiting 4 1/2 months, all we got was, sorry! This outcome for us was totally in acceptable.
Kate N.
Really enjoyed working with Window World. Professional, courteous, and I’m happy with the windows. Just wish I didn’t have to wait so long for them but they just don’t have enough staff right now to accommodate all their happy customers. Employment opportunities anyone…?
Diana Murray
Recently I had windows installed through window world of southern Maine. I am very impressed with the staff who work for the company. Jordan and Dylan were the installers who worked efficiently and effectively to get my 10 windows installed in one day. My almost 40-year-old mobile home has a new lease on life. Thanks to everyone from top to bottom in the company.
wallene curran
I was told I would have interest free financing. I thought for 48 months but apparently it would have been for only 12 months but after the salesman left I noticed it said 6.99% for 48 months. I called the office and was basically told don't worry about it we always give interest free installation. Second bill I received there was the interest charge I was told not to worry about. Another issue was I was told they could install siding to a small section of my house, I was quoted a price of $800. When I was called with the date of installation which was delayed because the windows didn't come in on time I asked about the siding and was told they would get back to me. When I asked the installers about the siding I was told they do not do siding in Maine, that has to come from NH. The installers came and they had an issue with several windows because the salesman did not properly measure the windows. Fortunately they were able to do a work around. I was also having shutters replaced, they were able to put on 2 pairs but had to reschedule the final 3 pairs because they didn't have a ladder tall enough with them. I would recommend the installers but be careful with the salesman you deal with. My salesman was one of the owners and didn't do a good job representing his company.
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Most of the issues encountered by our customers are easily corrected and don't necessarily mean that there is a problem with your window. As a first step, we recommend you visit the Support page of our website for troubleshooting tips and advice on correcting common issues.
After installing your new replacement windows we remove all old windows from your property and dispose of them properly. If you wish to keep your old windows or storm windows, please notify the installation crew as soon as they arrive for your installation.
Window World replacement windows come with an all-inclusive limited lifetime warranty. Contact us for more details.
Generally, replacement windows can be installed within 4-8 weeks from the date that the final measurements are taken. The type of window being installed and type being removed helps determine the amount of time needed to complete the job. On average each window takes about 30-60 minutes. Trim work and cleanup will require additional time to complete. An average job will take a single day.
Please take down curtains, blinds, or any other window treatments. Security sensors should also be removed and turned off by your security company. Please provide our installation expert with a clear path to the window(s) being replaced by moving anything that may be in the way. It is also advisable to remove all wall decorations from the walls close to the windows as they may fall during removal or installation.
Window World installs replacement windows year-round. An average installation will take only one day. Our crews install one window at a time and are trained to do what they can to minimize heating/cooling loss. The energy savings from your new windows will recover any incremental energy costs incurred during their installation many times over during their lifetime.
The majority of our replacement windows are installed from the outside. In some situations, it may be necessary to install from the inside. On the day of installation, your installation expert will assess your unique situation and explain the process that will best suit your home.
We offer a variety of payment methods and financing options (subject to approved credit) depending on promotional period. Please contact us for more information regarding available options.
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