Dan O'Brien Kia

Kyle Willette

I had an appointment to have my brake pads replaced and oil change done. As always I had my 2 year old son with me so already I’m stressed hoping it won’t take long. I had Sophia check me in and couldn’t have been more pleased with her dedication and professionalism. She was very thorough in explaining everything, suggesting I get my car inspected at the same time since it’s due in less than 2 months and went out of her way to make sure we were taken care of. I go into a car dealership expecting to be upselled in some way into fixing something or buying something when I don’t necessarily need it. When we purchased the vehicle we purchased line 5 for our tires and the lifetime warranty as we didn’t want to have to worry about anything. After being told the total for pads, rotors and oil change I had asked if the rotors would be covered under our warranty. As rotors are A where and tear item I wasn’t very hopeful. Sophia looked into it and was able to get my rotors completely covered under warranty as I had been having on and off problems with them since the day I drove off the lot. She went out of her way to help me out with finding a way to lower the cost. Thank you Sophia for your great customer service! I appreciate it and look forward to seeing you next time! Natasha Lamb

Sarah Estabrook

Brandon my salesman was very knowledgeable and helpful when I was selecting my new vehicle. He helped me find exactly what I wanted and needed! He was very sweet and told me I can email him anytime if I have any questions or need anything at all. Ben the finance manager was also very nice and assisting, he of course was also educated on everything and was able to explain things to me in layman’s terms. Ben also threw in some goodies with my car purchase like a Kia keychain and a tile which I was very happy about. I’m so glad I went to Dan O’Brien Kia and I would recommend them to anyone!

Larry Schryver

Everyone I worked with was very helpful. I drove over 200 miles to get there and everyone worked hard to complete everything that was necessary to avoid having to make multiple trips to the dealership. They had exactly what I needed and did a great job. It was much easier to buy a car than I expected. My sales consultant, Brandon Jeglinski, was extremely helpful. He walked me through the whole process, set up a test drive and followed up to make sure I was satisfied throughout the process. I recommend the dealership to anyone in the market for a new or used car.

Cheryl Croto

My experience at KIA in Concord was great!! My salesman Bryce B. was phenomenal- he is well educated in all the cars, polite, easy going, and made the dreaded car buying experience actually Fun! Everything was easy, streamlined, and fast. The finance guys were great too. Cameron and Ben! It’s a great group of people working there and I love my car!! Thank you !!