Casella Waste Systems

Category: Garbage collection service

Address: 77 Old Turnpike Rd, Concord, NH 03301, USA

Phone: +16033694729

Opening hours

Sunday: Closed

Monday: 8AM–4PM

Tuesday: 8AM–4PM

Wednesday: 8AM–4PM

Thursday: 8AM–4PM

Friday: 8AM–4PM

Saturday: 8AM–4PM

Reviews

Fish Bearded

Jun 8, 2022

Their residential trash pickup is ok at best. Our street gets missed once a month. Employees have thrown multiple cigarettes in my yard (even though they're in a rolling trash can!!!) and have urinated in my driveway on more than one occasion. Not very professional...

John Woodhull

May 15, 2022

This is by far the best transfer station in town.

Evelyn OBrien

May 8, 2021

Great place. Polite , respectful and helpful. The crew have a great system .

Shawn Menard

Dec 31, 2020

Be careful when you go. I've been twice now during posted hours and they've been closed. My wife just went (new year's eve) an hour before closing time and they were already closed. She called the Casella office to see what was going on and the dispatcher didn't have any record of them closing early. As far as she was concerned they were supposed to be open still. Multiple other cars had their blinker on to go in but had to turn around. I've heard from other people they go during the last 30 minutes of business hours and they already have the gate locked. It's hard enough to get there by 4:00 but especially when they close at random times.

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Questions & Answers

Is there an area with free junk to pick through?

Cole Eby | Nov 22, 2021
Matthew kling | Nov 22, 2021

No. I guess you could look through the piles of appliances. But they have an appliance guy that takes them.i think they have a table with free stuff that's about it.

How should I properly recycle large items that won't fit inside my container?

Casella Waste Systems | Aug 19, 2021
Casella Waste Systems | Aug 19, 2021

Please call 800-CASELLA to schedule a pickup if you have large materials that do not fit inside your curbside container.

What are large rigid plastics?

Casella Waste Systems | Aug 19, 2021
Casella Waste Systems | Aug 19, 2021

Items made of plastic, which include laundry baskets, 5-gallon pails, plastic chairs and general household items.

Can I put grocery bags into my Zero-Sort recycling bin?

Casella Waste Systems | Aug 19, 2021
Casella Waste Systems | Aug 19, 2021

No. Plastic bags or films of any kind are not accepted in Zero-Sort recycling. To recycle grocery bags, please bring them to a participating grocery or retail store near you.

Do I need to bag my Zero-Sort recycling?

Casella Waste Systems | Aug 19, 2021
Casella Waste Systems | Aug 19, 2021

No. Do not place your Zero-Sort recycling into bags. It is preferable that your recyclables be placed directly into your Zero-Sort recycling container.

How should I prepare my recyclables?

Casella Waste Systems | Aug 19, 2021
Casella Waste Systems | Aug 19, 2021

Recyclables should be rinsed clean of any food waste. Corrugated cardboard boxes should be broken down into 18" x 18" max pieces. Lids and caps can remain on empty plastic bottles. DO NOT tie newspaper or cardboard with twine.

If I cancel my service or place my account on hold prior to the last pickup of the month, will I receive a credit?

Casella Waste Systems | Aug 19, 2021
Casella Waste Systems | Aug 19, 2021

Our billing is monthly so if you have any service during the month you will be billed for the entire month.

Does trash need to be separated from Zero-Sort recycling?

Casella Waste Systems | Aug 19, 2021
Casella Waste Systems | Aug 19, 2021

Yes. Items that can't be recycled should be tossed into your trash container. Your Zero-Sort recycling container is for recyclables only - paper, cardboard, plastic, glass, and metal cans. Please do not place any trash items in your Zero-Sort recycling container as this can cause contamination.

What is Zero-Sort recycling?

Casella Waste Systems | Aug 19, 2021
Casella Waste Systems | Aug 19, 2021

Zero-Sort recycling is Casella's state-of-the-art process, which enables all recyclables - paper, cardboard, plastic, glass, and metal cans to be collected in one container eliminating the need for you to separate recyclables.

Is there a set time each week my trash and recycle will be picked up?

Casella Waste Systems | Aug 19, 2021
Casella Waste Systems | Aug 19, 2021

Unfortunately, there is no set time. Please place containers at the curb the night before your scheduled pickup day.

Should I still be separating my waste from my recycling? Are you going to be combining my trash and recycling in one truck?

Casella Waste Systems | Aug 19, 2021
Casella Waste Systems | Aug 19, 2021

We will still be collecting your waste and your recycling separately at this time, and there is no anticipated change in your level of service.

Can I put construction debris in my trash container?

Casella Waste Systems | Aug 19, 2021
Casella Waste Systems | Aug 19, 2021

No. Trash containers are intended for municipal solid waste (household trash) only. For disposing of construction debris please call 800-CASELLA to discuss renting a dumpster.

I (or a member of my household) have been diagnosed with COVID-19. Will you still pick up my waste and recycling? Is there anything special I need to do?

Casella Waste Systems | Aug 19, 2021
Casella Waste Systems | Aug 19, 2021

The guidance we have received from OSHA is that regular waste generated in a household where someone has been diagnosed with the coronavirus is to be handled as we manage all waste, following normal safety precautions and wearing personal protective equipment that all of our drivers and helpers have on daily. There will not be a change in your service, and we wish you well.

I saw Casella placing both trash and recycling in the same truck. Are the materials being mixed together?

Casella Waste Systems | Aug 19, 2021
Casella Waste Systems | Aug 19, 2021

Great question! On many of our routes, Casella operates what are known as split-body trucks. With a split-body truck, the trash and Zero-Sort recycling are dumped into the same opening on the truck but are separated by different compartments. These modernized vehicles keep the trash and recycling separate and facilitate the collection of both materials on the same trip.

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Should I be bagging my trash, or leaving it loose in the container? How about my recyclables?

Casella Waste Systems | Aug 19, 2021
Casella Waste Systems | Aug 19, 2021

Please bag all of your waste materials and put the bags in your container. We request that you not bag your recyclables, as it creates issues for our recycling center sorting lines.

I normally bring my household hazardous waste to the local transfer station, but I am anxious to go to the transfer station now. What should I do with it?

Casella Waste Systems | Aug 19, 2021
Casella Waste Systems | Aug 19, 2021

Please store all hazardous waste, including batteries, in a safe place in your home until there you feel safe going to the transfer station. It is very important that household hazardous waste NOT be disposed of as regular waste in your bin.

Will there be changes to my service day during the COVID-19 crisis?

Casella Waste Systems | Aug 19, 2021
Casella Waste Systems | Aug 19, 2021

At this time, there are no anticipated service changes to your normal collection schedule. We will alert you via a phone call or message if there will be changes in the future.

The household hazardous waste day planned in my community was just cancelled due to COVID-19. What should I do with my hazardous waste?

Casella Waste Systems | Aug 19, 2021
Casella Waste Systems | Aug 19, 2021

Please store all hazardous waste, including batteries, in a safe place in your home until there is a rescheduled household hazardous waste day in your community. It is very important that household hazardous waste NOT be disposed of as regular waste in your bin.

Can I bring old decking and rails to the landfill and if so how much will it cost me.

Francis Paradis | Aug 19, 2021
Antonio A | Aug 19, 2021

I assume they take it. It's by weight so I'm not sure what the price would be. Probably better to call and see.

Do you take old wood, particle board or metal and does it all have to be bagged?

sarah Maria | Aug 19, 2020
Mark Stordahl | Aug 19, 2020

Yes they'll take particular board and metals and No not does not need to be bagged

Is there trash pickup tomorrow 5/27/19

Laurie Mounsey | Aug 20, 2019
Laura Burner | Aug 20, 2019

Curbside services are pushed back a day

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What forms of payment are accepted,? Can I pay by check?

Matheu Bernard | Aug 20, 2019
Roderick Anspaugh | Aug 20, 2019

No checks. Cash credit or debit.

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Can I drop a purple bag at no additional cost?

william simonton | Aug 20, 2019
Laura Burner | Aug 20, 2019

Yes

What's it cost to dump regular trash bags there?

Brian Sabia | Aug 20, 2018
Laura Burner | Aug 20, 2018

Goes by weight $10s covers 160 lbs

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So I've swept up buckets of sand that we used all winter. Where can I dump it?

Judy Erickson | Aug 20, 2018
Laura Burner | Aug 20, 2018

No not at the transfer station. Try dirt doctors on 106 or Gelinas on fort eddy

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Empty aerosol cans, empty paint cans

Lynn Horigan | Aug 20, 2018
Laura Burner | Aug 20, 2018

Depends on the paint cans. Empty dried out latex cans they take. Any others, no.

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