Ira Honda Saco

Category: Honda dealer

Address: 754 Portland Rd, Saco, ME 04072, USA

Phone: +12073917900

Opening hours

Sunday: Closed

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–6PM

Saturday: 9AM–6PM

Reviews

CNI Global

Jul 21, 2022

Best dealership I have ever experienced for service. They are honest, fast and friendly. I appreciate my care and the service. Tommy is the guy I normally deal with and he is EXCELLENT. Today I dealt directly with the manager (Tommy wasn't in) and I found Ryan just as awesome as Tommy. Before moving here from Utah, I had one mechanic and I trusted him with everything. I had second thoughts about moving, he is that good! I am glad I found a good backup here, a dealership I can trust. Thanks!

Shane Staples

Jun 29, 2022

Always a great experience at Ira Honda!! Went in for an oil change and tire rotation without an appointment. Ryan and the team got me right in and out in no time! Thanks guys, for always being so accommodating!! Bonus shout out to Mark Andrews for always checking in on me when I'm there to make sure everything is going well.

Shaylah Z

Jun 26, 2022

Wonderful staff: they know what they’re talking about and are able to break down issues/concepts to make them easy to understand without being condescending. I had a steady leak in my tire sidewall that I discovered Saturday afternoon, and panicked because I’m not from the area and I was supposed to drive about 4 hours back home on Sunday (when most service centers are closed). They were able to order AND pick up a comparable tire to what I had prior, put it on, rebalanced all my tires, washed my car, and made sure all my tires were in good shape. The whole thing took under two hours!! The price was great, everything was under $150 total. Thanks Brad for getting me back on the road so fast.

Rebekah Hall

Feb 9, 2022

Overall... Unimpressed. While the service to the vehicle performed was adequate, the overall customer experience was incredibly irritating. I left a call back message with the customer care team 3 times, twice over the phone, once using the online chat option. I received no calls back. I also managed to leave a message directly in the service department, to which I received no call back. I'm not sure voicemails are even being listened to at this time as the voice message apologizes for being closed for a holiday (what holiday lands on Feb. 8?). Additionally, my boyfriend (not husband, not relative) was able to make financial decisions regarding the vehicle when his name is no where on the lease and at NO POINT was I contacted about additional work they needed to complete to give me back a healthy vehicle. They also did not hand him a receipt once the work was finished and paid. I should note, the only reason my partner brought in the vehicle is because he called the sales department who transferred him to service because he was tired of bringing me into work. Do better.

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Questions & Answers

There’s a recall for my 2000 Honda Civic how long will it take to get looked at

Steven Legere | Aug 20, 2019
Ira Honda Saco | Aug 20, 2019

Steven - Would you please call our Service Department directly at 207-282-0900? Once we get a VIN number we can provide an accurate time frame based on the specific recall. We look forward to assisting you!

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Do you offer a shuttle service?

Ira Honda Saco | Aug 20, 2019
Ira Honda Saco | Aug 20, 2019

Our shuttle service runs from 8am - 6pm daily. Your service advisor can help you get shuttle service during the check-in process.

Do you have a waiting area with wifi?

Ira Honda Saco | Aug 20, 2019
Ira Honda Saco | Aug 20, 2019

Our waiting area features comfortable seating, TVs to allow you to catch up on the news, free coffee and water + wifi!

Do you sell tires?

Ira Honda Saco | Aug 20, 2019
Ira Honda Saco | Aug 20, 2019

We do! We have several name-brand tires for you to choose from depending on your needs. Our Service Advisor can help you determine what is best and schedule an install and determine if an alignment if needed.

I lost the key fob to my car.. what is the average cost of getting a replacement?

Ira Honda Saco | Aug 20, 2019
Ira Honda Saco | Aug 20, 2019

This is dependent on the make and model of your car and can range from $75-$400 per key.

My 'Service Engine Soon' light is on. What do I do?

Ira Honda Saco | Aug 20, 2019
Ira Honda Saco | Aug 20, 2019

The engine service indicator light can come on for many reasons. What's most important is that you call us and schedule an appointment so that we can diagnose the situation. Although you may not feel, hear or see a change in your vehicle's performance, there may be an issue that will only get worse the longer you wait to have it checked.

If I get my vehicle serviced at your store, will you wash it before I pick it up?

Ira Honda Saco | Aug 20, 2019
Ira Honda Saco | Aug 20, 2019

We do, if requested by you, the customer. We use a brush washer, and want you to be comfotable with that prior to washing the car.

If I have to leave my car for service, do you have loaner vehicles?

Ira Honda Saco | Aug 20, 2019
Ira Honda Saco | Aug 20, 2019

We do, however they are generally scheduled in advance. When you make your appointment for service, as about a loaner and we'll see what's available.

Is your parts department open on the weekends?

Ira Honda Saco | Aug 20, 2019
Ira Honda Saco | Aug 20, 2019

Yes. 9 am-6pm

Is your service department open on Saturday?

Ira Honda Saco | Aug 20, 2019
Ira Honda Saco | Aug 20, 2019

Yes. 9 am-6pm

Do you sell genuine OEM parts? I don't want to use aftermarket parts on my car!

Ira Honda Saco | Aug 20, 2019
Ira Honda Saco | Aug 20, 2019

Absolutely. As a Honda dealer, we use only genuine manufacturer parts, installed by manufacturer certified technicians.

How do I schedule a service appointment?

Ira Honda Saco | Aug 20, 2019
Ira Honda Saco | Aug 20, 2019

Easy! You can call us at (207) 282-0900nor use the service scheduler on our website!

My credit isn't good, can I send a credit app before visiting?

Ira Honda Saco | Aug 20, 2019
Ira Honda Saco | Aug 20, 2019

We can help find the right program for you. Use the finance application on our website to send us the basic information we need. We will follow up and walk you through the steps necessary to complete your purchase.

Can I turn my leased vehicle in at this dealership?

Ira Honda Saco | Aug 20, 2019
Ira Honda Saco | Aug 20, 2019

If you have a leased Honda, you can bring it to us for lease turn-in and we'll take you through the process of turning in your vehicle and selecting a new one!

Are used cars covered by the factory warranty?

Ira Honda Saco | Aug 20, 2019
Ira Honda Saco | Aug 20, 2019

If a pre-owned Honda vehicle has passed the Certified Pre-Owned inspection requirements, it will have a Honda warranty. Pre-owned vehicles of another brand will come with a warranty from our store.

How long can you take the used vehicle for a test drive?

Ira Honda Saco | Aug 20, 2019
Ira Honda Saco | Aug 20, 2019

Test drives are generally 15-20 minutes long. If you would like to take the vehicle for a longer period our sales team can arrange the details with you depending on availability.

What is the difference between used and certified pre-owned?

Ira Honda Saco | Aug 20, 2019
Ira Honda Saco | Aug 20, 2019

Certified Pre-Owned vehicles have gone through a rigorous inspection, required by the manufacturer, to achieve "Certified" status and warranty. We will certify Honda vehicles as we are a Honda dealership. Pre-owned vehicles from other brands receive a complete inspection and reconditioning from our service technicians prior to being available for sale. Whether you buy a Certified Pre-Owned or pre-owned/used vehicle, you can trust that we will help you find a safe and reliable car that fits your needs!

Do you deal with out of state buyers?

Ira Honda Saco | Aug 20, 2019
Ira Honda Saco | Aug 20, 2019

We sure do. There are a few extra steps in the process when selling a vehicle to an out-of-state buyer, but we'll walk you through it.

Do I need to make an appointment for a test drive?

Ira Honda Saco | Aug 20, 2019
Ira Honda Saco | Aug 20, 2019

An appointment is a great idea, especially if you're coming in to see us on a busier day, like a Saturday afternoon. However - we're always here, feel free to stop in and a member of our team will help you!

Can I trade in a vehicle if I still owe money on it?

Ira Honda Saco | Aug 20, 2019
Ira Honda Saco | Aug 20, 2019

You sure can! We will walk you through all of the steps to trade-in and pay off your previous loan or lease during the purchase of your new vehicle.

What will you take in trade? I have an older vehicle, would you consider it?

Ira Honda Saco | Aug 20, 2019
Ira Honda Saco | Aug 20, 2019

We will evaluate your vehicle and provide you a trade-in value regardless of the age of the vehicle. It takes about 30 minutes to get you a trade value.

Appointment needed for oil change?

Patrick Cranney | Nov 22, 2021
Ira Honda Saco | Nov 22, 2021

Hi Patrick - No appointments are needed for an Oil Change. Express Service is open 7:30am-6:00pm Monday-Friday and 7:30am-4:00pm on Saturdays. We'd also be happy to schedule an appointment for you if you would prefer. Thank you!

Are inspections still free

Patricia DiGeorge | Aug 19, 2021
Ira Honda Saco | Aug 19, 2021

Hi Patricia - Yes, we have a free state inspection coupon on our website. Please be aware that we do require an appointment for state inspections. Thank you!

I am from Utah and my tabs expire before I head home. Can you do the Utah emissions test or does it have to be done in Utah?

Grace Marie Chumley | Aug 19, 2021
Ira Honda Saco | Aug 19, 2021

Hi Marie - We can only perform a Maine inspection/emissions test, unfortunately. Thank you for reaching out.

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