Dunkin'

Category: Coffee shop in Phoenix, Arizona

Address: 2322 E Thomas Rd, Phoenix, AZ 85016, USA

Phone: +16029548464

Opening hours

Sunday: 5AM–7PM

Monday: 4:30AM–7PM

Tuesday: 4:30AM–7PM

Wednesday: 4:30AM–7PM

Thursday: 4:30AM–7PM

Friday: 4:30AM–7PM

Saturday: 5AM–7PM

Reviews

Christina Olsen

Apr 30, 2022

Where to begin with this location. I walked in and waited until the 3rd employee to pass by to be greeted. The employee that took our order looked unkempt and was not knowledgeable about the doughnuts or the drinks. No idea who he was because only 1 employee was wearing a name tag. The employee that made our order wasn't even wearing a uniform unless the uniform is a baggy hoody and basketball shorts. Meanwhile a child was running behind the counter that another employee's that was wearing a tank top and shorts. This child was yelled at by its mother and told to followher to the back. I am not confident that this store is run well because there were no gloves in sight and employees were on their phones after leaving the bathroom never washed their hands. This was the worst experience I've ever had at a Dunkin.

Rick Maffei

Apr 16, 2022

This Dunkin is always busy, which isnt a bad thing, and the workers are always doing their best to take care of customers. If I'm in need of a quick breakfast, this is the place I go. The workers all deserve a raise.

Ben running bear

Apr 10, 2022

Most of the time I will go through the drive through. They always have what my taste buds have ordered. I am always amazed and amused by some of the servers at these drive through places, she handed me my order, I said great! Her response was, your welcome. I do not say thank you as I am providing them with my hard earned dollars, not the other way around. These dollars help them keep the business alive. It is the customer who has the thank you coming. Not an attitude for NOT being thanked. This needs to be addressed by the shop owners, and the cashier and other workers not expect to be thanked. Have a great day!

Benjamin Waterman

Mar 5, 2022

The doors are locked at noon, it appears that they're doing drive through only - but there's no signage indicating this. I suspect they just don't want to deal with walk-in customers. The staff is otherwise inexperienced, shy, and mostly not wearing uniforms. It looks like the entire place just replaced every employee with a kid still in high school, but didn't bother to train or supervise them. I saw no hand washing, my order, while correctish, would have been incorrect had I not noticed the receipt. They were getting ready to give me iced coffee when I didn't order it iced. They didn't clarify over the speaker. Where is the manager?

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Questions & Answers

Does this location have a drive thru?

Evan Campbell | Jun 10, 2018
Robert Esparza | Jun 11, 2018

Yes, but I would go to the one on 42nd st and Thomas location, you'll thank me later!

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Are you hiring?

Piseysith Mam | Jun 10, 2018
Carla Douglas | Jun 11, 2018

You can go into store and ask to fill out an application.

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