West Marine

Steve L

Have used many times in past both online and in stores, good prices, great product and inventory, and fast shipping. Last online order had a problem with shipping (USPS) delaying time-sensitive order. Called customer service, talked with a live person right away, very helpful, was able to take care of issue for me so I got product on time. Excellent customer service, friendly, helpful people to speak with, which unfortunately is rare these days. Recommended.

Bill Duggan

Always call ahead to West to check stock as this store is often out of stuff. Bring gloves or hand sanitizer as their obselete point of sale requires lots of touching if you pay with a card. Or just go to Hamilton Marine where they have it in stock.

Lynden

I went in for a certain rope which they did not carry. The older gentleman that worked there told me about another store that he knew had it. He also gave me some really good tips ok splicing rope. His conversation was enough to make this a successful trip.

Erik Thomas

The store staff were very helpful. The rep I worked with not only explained to me why I don't need the most expensive parts I thought I did, but was able to help me with a boat repair issue unrelated to West Marine. Very happy with my experience!