Northwest Pool & Spa / Outdoor Elements

Category: Swimming pool supply store

Address: 2511 W 5th Ave, Eugene, OR 97402, USA

Phone: +15413441079

Opening hours

Sunday: Closed

Monday: 10AM–5PM

Tuesday: 10AM–5PM

Wednesday: 10AM–5PM

Thursday: 10AM–5PM

Friday: 10AM–5PM

Saturday: 10AM–5PM

Reviews

Megan Falkenstein

Jul 17, 2021

Popped in right before closing and they were so friendly in helping us get what we needed for our smaller above ground pool! This shop and showroom are beautiful, I will be back!

Matthew Heuett

Jun 10, 2021

I stopped in here because my usual place for pool chemicals was closed, and I'm glad I did. The salesperson with whom I spoke was incredibly helpful and knowledgeable and thoroughly answered every question I had about their products. I'll definitely keep them in mind the next time I need to replenish my supplies.

Marcia Amber

Oct 6, 2020

The outside of this business is so inviting! You will find colorful tables and signs that say "60% off!" You walk into a showroom with some exciting and inviting items for your backyard oasis. My boyfriend and I just bought a house and it came with a hot tub-a first for both of us. We were excited to find a store that specialized in pools and spas! The most *unfortunate part is the owner. We went in to simply buy hot tub test strips. We were side swiped by the owner who was going to 'help us' She treated us as though we were being screened for adopting a child. She was anxious with a superior tone that would make anyone feel scolded. It was uncomfortable to be around her. There was no browsing or space to look for the supplies-because she definitely owned the room. We wore masks and were respectful to maintain social distance. We simply were quiet and stayed on task asking for test strips. She went on and on about how she 'always has to educate people about their spas.' He voice was loud and she would eye each of us-looking us up and down. At one point my boyfriend said, 'so do you not want to sell us the test strips?' After we were scolded and schooled on our spa we left feeling just icky. Why would anyone ever shop there? Best wishes if you dare to enter...

Sammie Jordan

Jul 16, 2020

Went in today to ask for assistance with getting some cleaning supplies for our above ground pool. Lady was extremely dismissive stating that they didn't have anything for above ground pools and continued to tell us that no where in Eugene or Springfield would have what we needed. That they apparently get 20+ calls a day regarding above ground pools and that they have been sold out for months. They gave no kind of suggestion on what to do, or a date when they would have these supplies again then Sent us on our way. We ended up going over to emerald pool and spa. They greeted us with a smile, and had almost all of the supplies we needed and told us where to get the pump we needed that that they did not have in town.Much for friendlier then northwest. Will not be returning to this location and suggest that if you need assistance with pool supplies to head over emerald pool & spa off of hw99

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Questions & Answers

Do you install used hot tubs purchased privately? We need ours installed and since this is our first one, we don't have a clue where to start.

Lori Ann Bourgeois | May 21, 2022
Northwest Pool & Spa / Outdoor Elements | May 21, 2022

We do not and I really don't know who does. I am sorry I am not much help.

Do you carry a grout and or a gout sealant I can use for a surface that will be underwater, specifically a bird bath?

laura ehret | Aug 20, 2019
Matt Snyder | Aug 20, 2019

I've tried to paint and seal a vintage bird bath after I refinished it...and there is nothing I've found that doesn't turn milky and or white under water...try latex paint or oil based paint with 3 to 3 4 days of dry time...before you ad the water in

how much is pool tile per foot

Leland Vickers | Aug 20, 2018
Jason Huselton | Aug 20, 2018

About 6.50

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