PetSmart

Anthony Guerriero

Always short handed but most places are nowadays. One thing that would save time is revamping the check out process. They ask way to many questions. If you are not in a hurry you can find much cheaper prices on line.

Shayna Osborne

Thank you, Cindi! I brought my dog in because I had tried to get her groomed at daycare and that went miserably. I think the difference was that Cindi took her time with my timid dog and got her comfortable with all of the grooming tools. She listened and gave my dog exactly what I was asking for. We will be back!! Pictures of her awful daycare cut and after pictures of Cindi’s magic below!

Susan Bernier

Have always been pleased with the grooming services at this PetSmart. Today I would like to give a shout-out for Kelly in the fish department. Her customer service went way above and beyond! And all with a smile and the assurance that she would be there should I need further help. I left happy and will return often. Thank you Kelly, and thank you Pet Smart!

J B

For grooming, Words cannot describe how awful of an experience this was for my pet. I have brought her to this groomer many times before and have never had an issue. My dog is very sensitive, but the sweetest girl ever. She never bites, Snaps, or has been aggressive. There was no excuse to cut her face while grooming her, and I am most upset they did not have the decency to tell me she had been cut, I got all the way home before noticing this on her face. The grooming appointment took twice as long as they had mentioned (6 hours for my 35 pound dog). I watched her be groomed from the outside of the window for the last 10 minutes of her visit as I was extremely antsy at this point to have her back. Her groomer was jerking her left and right by the hair on her chin, and was clearly frustrated. I would highly recommend they review their current staff because frustration should never be taken out on innocent animals, certainly not ones that aren’t there own.