The UPS Store

Patricia Fontaine

Friday afternoon, hottest day of the year. And when I get home I see the package I dropped off at the UPS Store yesterday to be returned to Amazon was in fact delivered back to me today. Drive 20 miles to have it sorted out and sent where it's supposed to go. Yup they fixed it, and it's on it's way. But really?

Lisa Parks

Went in with difficult items to ship and Steve was absolutely awesome even as multiple people came in to the store. One young woman even started complaining about the line and Steve was calm and professional throughout. If everyone could be as polite as this young man was we would live in a great place.

Deb Baker

Was doing a return and had two items; one was the usual 'just take the item to the store and they'll pack it' and the other, a bulky oversized item, was supposed to be packed up and had a different qr code. I missed that, and the kind person who helped me explained it, waited until I found the right code on my phone, and even taped up the side of the box I hadn't taped. I appreciated the patience and help.

Fish Bearded

Take caution at this location. Dropped off an Amazon return and the woman at the desk told me "the machine won't let me print me a receipt". Amazon never got the return and I'm now out almost $200... Big guy that works there with glasses is as rude as you can get. I mean we get it, you hate your job. The least you could do though is act like you like it when there are customers in the store. Rolling your eyes and talking to people like they are children isn't very professional... (if I wanted to be treated like that I'd go to the post office). Fedex is 1/2 mile away and 10× the shipping company.