First Tech Federal Credit Union

Sunny Arruda

Drive through was closed today. My disabled daughter was met at the door and told it would be a 30 minutes wait to deposit our rent into the landlord’s account. Seriously the poorest staff management I have ever seen. My daughter told them she couldn’t stand that long and they expected her to come back in 30 minutes, as if she had no other obligations. I’m so over the excuses. Businesses need to figure it out and provide the services advertised.

Lauren Harkins-Niemer

My experience is often the cash machine is down. Last time cash machine was down and the drive through window was closed. Must have been 12 people waiting in lobby.

Tom Doherty

This place have gone downhill. I been banking on this branch for 20 years. In the recent years. They can't keep good employees around. The manager Todd has no common sense of customer service and time management. The teller went to lunch. I sat there for almost 40 min. With everyone. Al I wanted is to deposit cash. I watch this manager just walking around not doing anything and just greeting customer telling them they just hired 2 new employees and telling everyone that walks in the same story. Be a manager and jump on there and take care of peoples business transactions learn to multi task. Until his teller come back from lunch. Instead of making excuses and doing nothing but great customers. I witness 3 people walk away and 9 people waiting on line and getting upset. I guess it doesn't take much to be a manager at this FirstTech. Branch. What a joke!

Touraj Goudarznia

I went to this branch for wire transfer. I was told the "wire transfer" is appointment based(I didn't know that) and you can do it yourself. My expectation was to take care of my business, since I was already there. If I can do wire transfer at home the lady standing in front door at branch could do it for the customer and make the customer happy. I'm not happy!!!